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Post by mutty on Feb 23, 2017 22:45:01 GMT 1
It has become noticeable recently on my local route which is the 231 that the operations side has got a lot bet its now rare for them to be running late due to the added slack that has been put in timetable. Also never really had an issue with any of drivers. Its just the vehicle presentation side that seems to be main drawback also there does seem to be a bit of inconsistency to the allocations on 231/2, they can be busy routes at times yet the buses used can vary from mini buses to deckers and looks like it is determined by what ever is available. Hi, glad the changes to the 231 are noticeable a lot of work was put into this and there is still some more to go at which we will address at the next service change date. I agree with your comments we have a great team of drivers at Waterloo who do a sterling job and are loved by our customers. I take on board your points regarding vehicles, as stated the fleet will be going through some refurbs over the next few months. We are looking to allocate high capacity SD buses to this plus doubles on some workings, we have another DD vehicle joining the fleet soon and will be on this route. Stuart Is there any plans for a new depot for Waterloo , looks rammed in that little yard !
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Post by westyorkshirebus on Feb 23, 2017 22:49:31 GMT 1
Aren't all bus depots rammed in when the entire allocation is in, it's only noticeable at Waterloo because it's right at the side of the road, and on days like Sunday's they don't do much work so almost all the fleet is in during daylight hours.
I bet Hunslet Park or Bramley are rammed in in the middle of the night
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Post by gooderson1 on Feb 23, 2017 23:35:42 GMT 1
I agree that it is great to see that Stuart Fillingham is posting on this forum and thanking someone for posting a positive comment about the 231 and posting about new buses for the airport services plus newish buses and dedicated drivers on the X58. What would be appreciated by most folk would be a comment "Yes we have not been very good regarding our operations and our vehicles but we are doing our best to improve". It would be a good idea as far as public relations are concerned. But maybe it's just me.
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Post by MetrolineGA1511 on Feb 26, 2017 23:16:13 GMT 1
I was pleased in Halifax yesterday to ride an ex-London DAF evidently cascaded from Leeds. I was disappointed though that a refurbished Pointer hung around in Halifax bus station for potentially half an hour or more then left out of service with 3 Tiger staff inside. Particularly as there must have been at least 3 Pointers in Arriva turquoise livery in service.
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Post by deerfold on Feb 27, 2017 12:40:04 GMT 1
Disappointing that the website has still not been updated.
I did get a reply to my tweet after two days.
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Post by deerfold on Mar 1, 2017 14:55:20 GMT 1
Disappointing that the website has still not been updated. I did get a reply to my tweet after two days. Still no updates and the 22 missing an hour's worth of journeys today. Not encouraging.
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Post by Marcus on Mar 3, 2017 18:42:45 GMT 1
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hstjohnny
Forum Member
Still Awaiting anything other than a Wright Eclipse!
Posts: 240
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Post by hstjohnny on Mar 4, 2017 12:33:16 GMT 1
AE06 HBX, Waterloo's 548 Thankfully no-one hurt
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Mar 5, 2017 1:31:11 GMT 1
Disappointing that the website has still not been updated. I did get a reply to my tweet after two days. Still no updates and the 22 missing an hour's worth of journeys today. Not encouraging. I'm afraid that whatever the YT spin put on things is fails to correlate with the reality on the ground. Two days to get get a response on a tweet and missing journies on new services merely sets the tone for the current melaise of operations. Several high profile incidents with vehicles do not bode well either, I saw a broken down Tempo in Wakefield on Monday evening abandoned by the side of the road, 791 is rolling round minus front destination and a crudely placed paper number at an acute in the windscreen with the other blinds showing out of service!
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Post by mutty on Mar 5, 2017 13:06:25 GMT 1
Still no updates and the 22 missing an hour's worth of journeys today. Not encouraging. I'm afraid that whatever the YT spin put on things is fails to correlate with the reality on the ground. Two days to get get a response on a tweet and missing journies on new services merely sets the tone for the current melaise of operations. Several high profile incidents with vehicles do not bode well either, I saw a broken down Tempo in Wakefield on Monday evening abandoned by the side of the road, 791 is rolling round minus front destination and a crudely placed paper number at an acute in the windscreen with the other blinds showing out of service! YT is being run on a shoe string, think it needs to be brought under Arriva Yorkshire and given a total overhaul .
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Post by dennisthemenace504 on Mar 5, 2017 13:31:34 GMT 1
I'm afraid that whatever the YT spin put on things is fails to correlate with the reality on the ground. Two days to get get a response on a tweet and missing journies on new services merely sets the tone for the current melaise of operations. Several high profile incidents with vehicles do not bode well either, I saw a broken down Tempo in Wakefield on Monday evening abandoned by the side of the road, 791 is rolling round minus front destination and a crudely placed paper number at an acute in the windscreen with the other blinds showing out of service! YT is being run on a shoe string, think it needs to be brought under Arriva Yorkshire and given a total overhaul . IF they were to do that, they would've done that at the start of repainting of K-Line/Tiger Blue vehicles into Orange
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Post by stevieinselby on Mar 5, 2017 19:18:48 GMT 1
YT is being run on a shoe string, think it needs to be brought under Arriva Yorkshire and given a total overhaul . But then it would cost more to run, and they wouldn't be able to run the marginal services that they do now. Sure, some of the YT services would be viable for any operator to take on, but there are plenty of others that the big players would abandon in a heartbeat because they wouldn't be covering their costs – the only way these services can run a decent timetable is if they are run on a shoe-string.
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Post by deerfold on Mar 5, 2017 19:54:15 GMT 1
YT is being run on a shoe string, think it needs to be brought under Arriva Yorkshire and given a total overhaul . But then it would cost more to run, and they wouldn't be able to run the marginal services that they do now. Sure, some of the YT services would be viable for any operator to take on, but there are plenty of others that the big players would abandon in a heartbeat because they wouldn't be covering their costs – the only way these services can run a decent timetable is if they are run on a shoe-string. But part of the problem is they're not being run. The 22 should be every 20 minutes - it shouldn't have hour-long gaps. This was a service that HJC beat First on by doubling First's half-hourly frequency, but YT have cut the frequency and aren't managing to run that.
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Post by deerfold on Mar 10, 2017 16:39:13 GMT 1
And today the 22A at 1505 was running on the 22 route showing 22.
Still not had any response from Yorkshire Tiger about incorrectly showing 575 as the route number over a week ago.
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Post by Kenton Schweppes on Mar 25, 2017 23:36:00 GMT 1
I live on route 324 which Yorkshire Tiger runs vehicles between 0730 and 1900 Mon-Sat. I use the service to travel into Huddersfield. I am amazed, while waiting for a bus, by the number of people, who prefer to wait for a First Group 324 rather use a Yorkshire Tiger bus. One rather wet and windy day I did ask a group of passengers why they preferred a First 324 and was informed that Yorkshire Tiger buses were either cold or dirty, never ran to time or were driven by the bus industry equivalent of Lewis Hamilton. No matter how many new or newish buses are purchased to update the fleet or how much repainting is undertaken it needs vehicles that are running in service in a decent presentable condition driven by staff who know something about customer relations. The drivers seem unfamiliar with the concept of timetables either and I agree on the driving too fast, ragging the bus all over the place. I even saw the 343 take a detour off route down Thornhill Road and join New Hey Road by Tesco Express the other day. The drivers just seem a law unto themselves.
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Post by westyorkshirebus on Mar 29, 2017 22:49:08 GMT 1
I read that Stuart Fillingham, who contributed to this forum above, has now left Yorkshire Tiger and now works for First West Yorkshire.
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Post by gooderson1 on Mar 30, 2017 7:59:07 GMT 1
If the management change that frequently then there is not much hope for the rest of the company.
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Post by peteleeds on Mar 30, 2017 9:47:38 GMT 1
I read that Stuart Fillingham, who contributed to this forum above, has now left Yorkshire Tiger and now works for First West Yorkshire. Acording to his linked in profile he's now network manager at first west Yorkshire.
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Post by rider5521 on Apr 1, 2017 8:10:50 GMT 1
I know Stuart quite well, this is a good move for him given his commercial background. Tiger need to dig into the issue as to why they can not retain management for any period of time.
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Post by britannia94 on Apr 15, 2017 20:27:17 GMT 1
I'm seriously disappointed with this bus company, they unforntatley go from bad to worse. On the last few occasions i have tried to catch one of their flying tiger services, it hasn't shown up. Now I know some people will say, 'well have you ever thought of traffic in local areas or roadworks' but on each occasion it's been early in the morning with me trying to catch the first services of the morning.
Take the other week as an example the 747 from Bradford - Leeds Bradford Airport is scheduled to arrive into Greengates at 0529, at 0550 this service hadn't shown up. This lead me having to folk out £13.00 for a taxi to work, I rang up metro to complain, they said they will pass my feedback onto the bus company in which I have recieved no response from them, every other company I have complained to in the past has got back to me with a response via letter.
You might think it's a one off but another example is this morning. I was waiting for the 757 service from Rawdon to the airport, the bus was scheduled to arrive at 0452, but by 0515 the bus still hadn't arrived, at this point I decided to walk to work and by time I had arrived at 0530 the bus still hadn't shown and gone past.
This isn't just early morning ones I have it with. The same case has applied to day journeys and evenings too.
What I find frustrating is these services are so unreliable, and yet people flying into Leeds Bradford Airport from forgein countries will use these services to get from the Airport to the Cities. What sort of example is this setting and promoting for Yorkshire?
Another thing is Metro and bus operators promote to people to ditch there cars and use public transport. How can they when it's so unreliable, and is no guarentee that the bus will show. I know Bus 18 is coming into affect soon but this doesn't seem to be applying for Yorkshire Tiger.
The reason I am ranting on here is I feel like there is no other way to vent my frustration, after all I get no reply from the bus company itself.
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Post by SCH117X on Apr 19, 2017 11:49:37 GMT 1
Not good impression on Traffic Cops this week with an all lights/siren police car having to wait for a YT bus to go round the roundabout at LBA.
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Post by spiritofjaguar on Apr 19, 2017 11:59:53 GMT 1
Not good impression on Traffic Cops this week with an all lights/siren police car having to wait for a YT bus to go round the roundabout at LBA. Ever tried driving a bus? Not that easy to get out of the way when your driving a 12m odd vehicle!
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Post by SCH117X on Apr 19, 2017 20:31:15 GMT 1
The coppers were not impressed so the bus was probably going slowly enough to stop / slow down more.
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Post by davopazza on Apr 20, 2017 18:57:42 GMT 1
Was it the buses right of way though? What else was going on in the area? It's ok to pass comments but it would be good to know the full story rather than another anti-tiger comment.
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Post by gooderson1 on Apr 20, 2017 19:40:41 GMT 1
If you were the person who needed one of the emergency services and they got blocked by a slow moving bus/car/lorry that did not get out of the way costing them precious seconds/minutes which meant the difference between life and death I think your comments or reactions would be totally different.
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