|
Post by SCH117X on Oct 18, 2022 20:01:20 GMT 1
Some off route running today with some turning up Sheepscar and gouing down the full length of North Street - not exactly quick with the non flow phasing of the ligts along there
|
|
|
Post by stephen01 on Oct 18, 2022 20:07:28 GMT 1
Some off route running today with some turning up Sheepscar and gouing down the full length of North Street - not exactly quick with the non flow phasing of the ligts along there That was due to an RTC
|
|
lucyp
Forum Member
Posts: 142
|
Post by lucyp on Oct 19, 2022 13:16:49 GMT 1
And today's random selection, just because I was walking past the service today at the time. The 12:04 from Wetherby was 24 minutes late. 24 minutes late does seem to be their favourite. Therefore the 11:03 from Leeds to Wetherby was also around 24 minutes late, and we can all guess how late the 13:03 from Leeds will be.
Everyday it is the same story with this not-fit-for-purpose company. The only thing that is "amazing" is how late the buses are every day. It certainly amazes me how unreliable the service has become in the nearly 3 weeks that Transdev have been running it, compared with First.
|
|
|
Post by deerfold on Oct 19, 2022 13:21:46 GMT 1
And today's random selection, just because I was walking past the service today at the time. The 12:04 from Wetherby was 24 minutes late. 24 minutes late does seem to be their favourite. Therefore the 11:03 from Leeds to Wetherby was also around 24 minutes late, and we can all guess how late the 13:03 from Leeds will be. Everyday it is the same story with this not-fit-for-purpose company. The only thing that is "amazing" is how late the buses are every day. It certainly amazes me how unreliable the service has become in the nearly 3 weeks that Transdev have been running it, compared with First. I take it you're just here for a whine, and not reading other people's posts?
|
|
|
Post by nic on Oct 19, 2022 16:38:55 GMT 1
And today's random selection, just because I was walking past the service today at the time. The 12:04 from Wetherby was 24 minutes late. 24 minutes late does seem to be their favourite. Therefore the 11:03 from Leeds to Wetherby was also around 24 minutes late, and we can all guess how late the 13:03 from Leeds will be. Everyday it is the same story with this not-fit-for-purpose company. The only thing that is "amazing" is how late the buses are every day. It certainly amazes me how unreliable the service has become in the nearly 3 weeks that Transdev have been running it, compared with First. Having read the thread as just a a guest, I had to log in. What the hell is your problem? You seem to have some massive chip on your shoulder regarding Transdev. They are new to the route; I dare to say this. They are new to the route and the commercial sensitive information that first have regards to this route is hardly going to be shared. Yes they can sit behind data all day long but for Petes sake it's about getting out there and getting used to the routes. Some days the traffic is horrendous at certain points, the same point the next day is completely different and no traffic is there. Welcome to Leeds. The drivers are still learning the route which takes not just a few hours on the route but weeks. You've got a blatant issue and huge chip on your shoulder. The fact you go out with equipment to measure the speed and acceleration coupled with temperature just shows this. If you've got so much of an issue write to Transdev. Suggest a meeting. Maybe even ride the route for a couple of hours have a chat with the drivers. Write to your councillors.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Oct 19, 2022 17:11:41 GMT 1
Whilst i'm not Transdevs biggest fan,I agree things have gone a little OTT in this thread but there could be something connected MMCs acceleration.
A Few years ago it was mentioned on Merseyside bus forum that Arriva had to move one of their batches off the route that was intended for due the ADLs smart pack fitted meaning they couldn't keep to the tight timetable & was moved onto a route with more slack. Whilst i've never noticed if the 'Sky Class' MMCs was fitted with the smart pack (I've only used them on Cityzap,so it wouldn't be that noticeable if they did have it) it could be a similar thing happening here?
|
|
|
Post by stevieinselby on Oct 19, 2022 18:15:35 GMT 1
And today's random selection, just because I was walking past the service today at the time. The 12:04 from Wetherby was 24 minutes late. 24 minutes late does seem to be their favourite. Therefore the 11:03 from Leeds to Wetherby was also around 24 minutes late, and we can all guess how late the 13:03 from Leeds will be. Looking at the tracking for today, the vast majority of journeys on the X98 have been on time or within 5 minutes throughout the journey. On the X99, the 0704 from Wetherby picked up a 15 minute delay en route which it held for the rest of the morning, with the other bus running on time until mid-morning, and then the tracking went haywire so I don't know what happened after that. The 1204 that you picked up on being 24 minutes late clawed back time and was only 18 minutes late on the final approach to Leeds, which doesn't suggest that the running time is too tight. Looking back to the last week of First running the route and there were several buses running late then as well.
|
|
lucyp
Forum Member
Posts: 142
|
Post by lucyp on Oct 19, 2022 19:30:23 GMT 1
The 15:04 X99 Wetherby to Leeds was on Transdev's long list of cancellations this morning together with lots of 1's, 7's and 36's. The list is so long and without spacing that it is difficult to follow.
So difficult, in fact, that the service actually ran, even though it was supposedly cancelled. Well it ran as far as just past the golf club in Linton, so about a mile, and then the driver knocked the mirror off on a bush, and the service was cancelled after all. Apparently that is the third mirror today!
They are using drivers from as far afield as The Burnley Bus Company. Maybe they are used to the council estates of Burnley and Padiham, but have never seen rural areas with bushes at the side of the road. Maybe they have never seen the £multi million houses of Linton Lane, and they are being distracted. Good business for the ADL parts department! Just another day in the life of the Laurel & Hardy Bus Company.
And it is all very well people looking at tracking, and pretending that it was no better under First. How many of you live on the route? Just me? Let me assure you, the service was far from perfect, but it was never the joke that it is now. 3 broken buses in day for example. 24 minutes late on several services everyday. That never happened under First.
Tomorrow evening I need to be in Manchester, connecting with the train in Leeds. Dinner is already booked and the restaurant has already taken the cost of the meal for 2 from a credit card. That is their policy. They only allow cancellations 72 hours previously, so if I do not turn up, I will have lost £390.
The bus is supposed to arrive at :57. Trains leave at :07; :15 and :45. What would you do? Book the :45 and hope that the mirror stays on past Linton, or call a taxi?
|
|
Username
Forum Member
I need to get my eyes checked, I've just seen a Streetlite and my eyes are burning
Posts: 1,012
|
Post by Username on Oct 19, 2022 19:34:50 GMT 1
The 15:04 X99 Wetherby to Leeds was on Transdev's long list of cancellations this morning together with lots of 1's, 7's and 36's. The list is so long and without spacing that it is difficult to follow. So difficult, in fact, that the service actually ran, even though it was supposedly cancelled. Well it ran as far as just past the golf club in Linton, so about a mile, and then the driver knocked the mirror off on a bush, and the service was cancelled after all. Apparently that is the third mirror today! They are using drivers from as far afield as The Burnley Bus Company. Maybe they are used to the council estates of Burnley and Padiham, but have never seen rural areas with bushes at the side of the road. Maybe they have never seen the £multi million houses of Linton Lane, and they are being distracted. Good business for the ADL parts department! Just another day in the life of the Laurel & Hardy Bus Company. And it is all very well people looking at tracking, and pretending that it was no better under First. How many of you live on the route? Just me? Let me assure you, the service was far from perfect, but it was never the joke that it is now. 3 broken buses in day for example. 24 minutes late on several services everyday. That never happened under First. Tomorrow evening I need to be in Manchester, connecting with the train in Leeds. Dinner is already booked and the restaurant has already taken the cost of the meal for 2 from a credit card. That is their policy. They only allow cancellations 72 hours previously, so if I do not turn up, I will have lost £390. The bus is supposed to arrive at :57. Trains leave at :07; :15 and :45. What would you do? Book the :45 and hope that the mirror stays on past Linton, or call a taxi? These problems happen on every bus company. Also if you do live on the route, you would have known that First did also run a lot of services late as well. Seems like you just have a problem with Transdev because you obviously have been blocked by them on twitter.
|
|
|
Post by SCH117X on Oct 19, 2022 21:34:42 GMT 1
Their is a new registration on VOSA for the service under the Harrogate Bus Company from 20 November with that for Yorkshire Coastliner being cancelled on the same date. That may involve changes beyond the operator.
|
|
|
Post by stephen01 on Oct 20, 2022 8:50:44 GMT 1
Their is a new registration on VOSA for the service under the Harrogate Bus Company from 20 November with that for Yorkshire Coastliner being cancelled on the same date. That may involve changes beyond the operator. that's just means they're changing the registered name of the route's operator. Will still be Transdev though.
|
|
|
Post by gledhill56 on Oct 20, 2022 8:52:20 GMT 1
Their is a new registration on VOSA for the service under the Harrogate Bus Company from 20 November with that for Yorkshire Coastliner being cancelled on the same date. That may involve changes beyond the operator. that's just means they're changing the registered name of the route's operator. Will still be Transdev though. Doesn’t prevent a new timetable being registered with the TC at the same time, anything is possible.
|
|
lucyp
Forum Member
Posts: 142
|
Post by lucyp on Oct 20, 2022 14:05:13 GMT 1
No, I don't have any relationship with Transdev. No I don't own the newsagents in Wetherby, (who probably did OK from the business interruption cover, given the amount of time it seemed to take to re-open the shop and replace the rotting (previously) shop-front with a nice new one. No, I was not involved in the accident in any way.
What I am is someone who lives on the route, and who wants to use the bus, as I believe in public transport. That was possible under First generally. It is not generally not possible under Transdev, because of the late running and the cancellations. Nothing external has happened to affect the route in the last 3 weeks. The problems have all been caused by the way that Transdev operate the route, as I have said several times.
I am sick of being late for appointments, or not there at all. I am sick of missed connections. I am sick of standing, waiting at the side of the road.
I have backed up by comments with details of the cancellations, the lateness, the speed, the acceleration, the width of the buses, the on-board cleanliness, the temperature, the routing and the lack of limited stops, all of which are unacceptable.
This forum is full of armchair enthusiasts who never use the service and never take off their rose-tinted spectacles. Luckily they do not have to suffer this inadequate service. Unluckily, I do.
|
|
|
Post by chas on Oct 20, 2022 14:28:44 GMT 1
I think we can understand that LucyP is suffering from the current situation regards the X98/X99. She is being objective and providing facts to backup her statements. Maybe she is going too far in expecting things to be changed immediately but she certainly makes her points and it is unlikely that she is the only passenger who is suffering from the problems that she is experiencing. I think she is reacting to the contra comments being posted here - she is just joining in the discussion. Those who say 'it was ever thus' or who claim that her facts are false are entitled to their opinions, just as she is entitled to hers. However, statements should not be made which show disrespect to the operators.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Oct 20, 2022 14:37:19 GMT 1
Whilst i understand the frustration at the service not being reliable (i think a few of us have been there,either with Transdev or other operators) I Don't think its fair to lash out here & accuse everyone of having rose tinted specs on. I & others have been critical of Transdev both here & on other subjects but i think it's just got a little too much & as others have said the complaints need to be directed more to Transdev directly rather than here.
|
|
|
Post by deerfold on Oct 20, 2022 14:46:45 GMT 1
I think we can understand that LucyP is suffering from the current situation regards the X98/X99. She is being objective and providing facts to backup her statements. Maybe she is going too far in expecting things to be changed immediately but she certainly makes her points and it is unlikely that she is the only passenger who is suffering from the problems that she is experiencing. I think she is reacting to the contra comments being posted here - she is just joining in the discussion. Those who say 'it was ever thus' or who claim that her facts are false are entitled to their opinions, just as she is entitled to hers. However, statements should not be made which show disrespect to the operators. It's more that she seems to ignore this is a forum with discussion and just puts her rants on here without interacting with other posters.
|
|
lucyp
Forum Member
Posts: 142
|
Post by lucyp on Oct 20, 2022 16:05:33 GMT 1
And another day for Laurel & Hardy buses. No sign of the 16:04 X99 from Wetherby to Leeds. Another late or cancelled service. Standing at the bus stop wasting my time, yet again.
|
|
|
Post by westyorkshirebus on Oct 20, 2022 17:05:25 GMT 1
And another day for Laurel & Hardy buses. No sign of the 16:04 X99 from Wetherby to Leeds. Another late or cancelled service. Standing at the bus stop wasting my time, yet again. BusTimes says it ran at 16:10
|
|
|
Post by SCH117X on Oct 20, 2022 17:21:30 GMT 1
In all seriousness why is LucyP not looking at the tracking be it on bustimes, Transdevs Harrogate website or the Transdev Go app as she plainly has good connectivity and would be able to see where the buses are and judge when to go to wait for one.
|
|
Username
Forum Member
I need to get my eyes checked, I've just seen a Streetlite and my eyes are burning
Posts: 1,012
|
Post by Username on Oct 20, 2022 17:26:01 GMT 1
No, I don't have any relationship with Transdev. No I don't own the newsagents in Wetherby, (who probably did OK from the business interruption cover, given the amount of time it seemed to take to re-open the shop and replace the rotting (previously) shop-front with a nice new one. No, I was not involved in the accident in any way. What I am is someone who lives on the route, and who wants to use the bus, as I believe in public transport. That was possible under First generally. It is not generally not possible under Transdev, because of the late running and the cancellations. Nothing external has happened to affect the route in the last 3 weeks. The problems have all been caused by the way that Transdev operate the route, as I have said several times. I am sick of being late for appointments, or not there at all. I am sick of missed connections. I am sick of standing, waiting at the side of the road. I have backed up by comments with details of the cancellations, the lateness, the speed, the acceleration, the width of the buses, the on-board cleanliness, the temperature, the routing and the lack of limited stops, all of which are unacceptable. This forum is full of armchair enthusiasts who never use the service and never take off their rose-tinted spectacles. Luckily they do not have to suffer this inadequate service. Unluckily, I do. First bus have constantly been cancelling my local 503s and usually three an hour miss you still don't see me having ago at First for that as at the minutes driver levels aren't the best.
|
|
joseph
Forum Member
Posts: 1,139
|
Post by joseph on Oct 20, 2022 17:44:10 GMT 1
And another day for Laurel & Hardy buses. No sign of the 16:04 X99 from Wetherby to Leeds. Another late or cancelled service. Standing at the bus stop wasting my time, yet again. I used to catch this journey (ok it ran at slightly different times than above) on a regular basis for the best part of a couple of years under First when it ran as an X98, then as an X99 and it regularly missed so no change there. Same too with the one before which initially ran as an X99 before it became an X98 a few months ago. You can change the times all you like, the simple issue is Wetherby is far too far out so when it goes tits up, nothing much can be done lol! Maybe the people of Wetherby should be looking to work, rest and play in Harrogate instead, easier to get to and closer.
|
|
WYBS
Forum Member
Watch-o
Posts: 1,489
|
Post by WYBS on Oct 20, 2022 17:54:12 GMT 1
I sat in Cafe Nero at the top of Park Row this afternoon for about 2 hours, and every X98/99 I saw go go past was on time.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Oct 20, 2022 18:23:55 GMT 1
It's been reported on another forum that one of the X98s broke down in Collingham,probably the reason for any missing/delayed buses. And another day for Laurel & Hardy buses. No sign of the 16:04 X99 from Wetherby to Leeds. Another late or cancelled service. Standing at the bus stop wasting my time, yet again. I used to catch this journey (ok it ran at slightly different times than above) on a regular basis for the best part of a couple of years under First when it ran as an X98, then as an X99 and it regularly missed so no change there. Same too with the one before which initially ran as an X99 before it became an X98 a few months ago. You can change the times all you like, the simple issue is Wetherby is far too far out so when it goes tits up, nothing much can be done lol! Maybe the people of Wetherby should be looking to work, rest and play in Harrogate instead, easier to get to and closer. Its around 13 Miles from Leeds to Wetherby,hardly a major distance. If thats 'too far' & instead people should instead travel into a different county (what is more expensive to travel to) then its no wonder more & more people are turning to the car.
|
|
joseph
Forum Member
Posts: 1,139
|
Post by joseph on Oct 20, 2022 19:21:20 GMT 1
It's been reported on another forum that one of the X98s broke down in Collingham,probably the reason for any missing/delayed buses. I used to catch this journey (ok it ran at slightly different times than above) on a regular basis for the best part of a couple of years under First when it ran as an X98, then as an X99 and it regularly missed so no change there. Same too with the one before which initially ran as an X99 before it became an X98 a few months ago. You can change the times all you like, the simple issue is Wetherby is far too far out so when it goes tits up, nothing much can be done lol! Maybe the people of Wetherby should be looking to work, rest and play in Harrogate instead, easier to get to and closer. Its around 13 Miles from Leeds to Wetherby,hardly a major distance. If thats 'too far' & instead people should instead travel into a different county (what is more expensive to travel to) then its no wonder more & more people are turning to the car. But Harrogate is quicker and by far easier to get to, and is 4 miles nearer. Ironically if you were driving, the quickest way from Wetherby to Leeds is around 10 miles longer via the motorway. The extra cost should be no problem to Wetherby residents who pay £7 per mile for a taxi journey lol.
|
|
|
Post by nic on Oct 20, 2022 19:44:04 GMT 1
No, I don't have any relationship with Transdev. No I don't own the newsagents in Wetherby, (who probably did OK from the business interruption cover, given the amount of time it seemed to take to re-open the shop and replace the rotting (previously) shop-front with a nice new one. No, I was not involved in the accident in any way. What I am is someone who lives on the route, and who wants to use the bus, as I believe in public transport. That was possible under First generally. It is not generally not possible under Transdev, because of the late running and the cancellations. Nothing external has happened to affect the route in the last 3 weeks. The problems have all been caused by the way that Transdev operate the route, as I have said several times. I am sick of being late for appointments, or not there at all. I am sick of missed connections. I am sick of standing, waiting at the side of the road. I have backed up by comments with details of the cancellations, the lateness, the speed, the acceleration, the width of the buses, the on-board cleanliness, the temperature, the routing and the lack of limited stops, all of which are unacceptable. This forum is full of armchair enthusiasts who never use the service and never take off their rose-tinted spectacles. Luckily they do not have to suffer this inadequate service. Unluckily, I do. Hun, they've been running it for 3 weeks. As stated by many of people they were working to the identical timetable First had when they had the route. First probably had drivers they could rely on who knew the route inside out. As stated by myself and others on this forum that takes not just a matter of hours, as clearly you want, but weeks if not months. Metrological conditions ALSO affect the route and drivers need to be comfortable with that. Where's that large puddle that always gathers when its persistently rains, where is there a cross wind when it's stormy conditions. Daft as they maybe it's actually not that daft - just ask a HGV driver about this.
|
|