lucyp
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Post by lucyp on Aug 22, 2023 12:38:04 GMT 1
5 in the Harrogate area today.
1 on Coastliner.
5 in the York area.
2 in the Malton area.
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Post by arriva1606 on Aug 22, 2023 12:46:31 GMT 1
5 in the Harrogate area today. 1 on Coastliner. 5 in the York area. 2 in the Malton area. think first Leeds will beat that m8 |
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Post by gledhill56 on Aug 22, 2023 12:53:48 GMT 1
5 in the Harrogate area today. 1 on Coastliner. 5 in the York area. 2 in the Malton area. Would you care to provide an update on cancellations by other operators instead of focusing on just the one you have a vendetta against. |
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Post by pub146g on Aug 22, 2023 16:30:59 GMT 1
5 in the Harrogate area today. 1 on Coastliner. 5 in the York area. 2 in the Malton area. think first Leeds will beat that m8 I don't usually get involved in this sort of discussion 'cos quite honestly I've better things to do with my time but just to give a bit of balance the cancellations on First Leeds are way down on what they were a few months ago. In fact I can't remember when I last encountered a cancellation in Leeds and certainly from north Leeds where I live the only cancellations I see on a daily basis are on the 36. |
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Deleted
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Post by Deleted on Aug 22, 2023 16:38:22 GMT 1
Cancellations can be for all sorts of reasons.
Roadworks, which delays the bus, which means driver has to have a delayed break.
Bus could be in accident.
Passenger could be ill,
Driver could be ill
Bus breakdown and no spares available.
Vandalism
Traffic
All sorts of reasons. All bus companies I am sure will have cancellations, at least Transdev are better than other companies when it comes to cancellations. At least they notify you, unlike Arrivas app, which is extremely dodgy.
My bus route which is Arriva had 4 cancellations on here today, but at least I understand why, bus breakdowns in the area. It happens to every bus company, not just Transdev.
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rs
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Post by rs on Aug 22, 2023 16:58:48 GMT 1
5 in the Harrogate area today. 1 on Coastliner. 5 in the York area. 2 in the Malton area. Would you care to provide an update on cancellations by other operators instead of focusing on just the one you have a vendetta against. As most passengers tend to only use one operator, any First/other operator cancelations are largely irrelevant. However I would say that Transdevs published cancellations seem to be a lot lower than they have been over past months so there has been a big improvement, especially in Lancashire. Once of a time there'd consistently be 40+ daily cancellations. Things are still far from perfect, in some cases the improvements have come a lot later than they should and despite some questionable decisions made by the previous CEO things seem to now be going in the right direction. |
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Deleted
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Post by Deleted on Aug 22, 2023 17:01:14 GMT 1
Transdev at least publish their cancellations unlike other operators.
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Deleted
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Post by Deleted on Aug 22, 2023 17:31:12 GMT 1
5 in the Harrogate area today. 1 on Coastliner. 5 in the York area. 2 in the Malton area. Well no bus company is 100% perfect, this stuff happens all the time with operators due to numerous factors. If you were in charge of a bus company you'd probably see what its like to run one. Michael Windle |
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Post by pub146g on Aug 22, 2023 17:43:11 GMT 1
Transdev at least publish their cancellations unlike other operators. On the contrary; when cancellations were more common earlier this year most First Leeds cancellations were fed in to the Metro Next Bus system (although not 100% of them I agree) and I would say most people use that system, I certainly do rather than trawling through twitter (X) or some Company web site. To suggest that no other Company advised prospective passengers just smacks of the 'Transdev is the only operator that cares' attitude which seems to prevail on this forum. |
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Deleted
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Post by Deleted on Aug 22, 2023 17:49:21 GMT 1
Transdev at least publish their cancellations unlike other operators. On the contrary; when cancellations were more common earlier this year most First Leeds cancellations were fed in to the Metro Next Bus system (although not 100% of them I agree) and I would say most people use that system, I certainly do rather than trawling through twitter (X) or some Company web site. To suggest that no other Company advised prospective passengers just smacks of the 'Transdev is the only operator that cares' attitude which seems to prevail on this forum. I have actually criticised Transdev for other things in the past, I wasn't a big fan of Hornby. The point, I am making is I can't remember when Arriva last advised people of cancellations? Their App is absolutely terrible and their website, and I haven't see any social media posts of advising cancellations for at least 2 years now and I think then Dewsbury was the only depot doing this. Transdev are the most vocal when it comes to cancellations, hence the amount of criticism they get off people. Its a tricky thing, if operators publish their cancellations they get abuse, if they don't, they get abuse. I personally appreciate being open with all the cancellations. |
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mattb7tl
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Post by mattb7tl on Aug 22, 2023 17:58:47 GMT 1
You're really fortunate to have any info about canceled bus trips. Trust me, you'd be flipping out if you dealt with my bus company.
Cancellations? They've been MIA on the live boards for months. And guess what? We don't even get the heads-up like you do at the start of the day.
I can't even imagine how you'd react to my commute. You have no option but to wait on the side of the street, even though the bus station is right there, with empty spots galore. You wait for an unreliable bus from one of those "lovely" cross-town routes.
You finally spot the bus, showing your route and number (despite a half route option available on the boards...), and bam! It takes a sudden turn into the station and *poof* vanishes from all tracking apps!
I'm telling you all this to highlight that, despite the super frustrating driver shortage, you're super lucky. Your operator's really giving their all to communicate and make a bad situation a tad better. I, and others on the forum don't have that luxury. We simply get left in the dark.
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Post by Burnside on Aug 22, 2023 20:09:37 GMT 1
So what is the solution?
Every company gets cancellations, whether it be breakdowns, traffic gridlock, staff sickness etc.
But some are moaning about being notified of cancellations ("Ooh, look how rubbish they are, cancelling x amount of buses"), while others are (quite rightly in my view) complaining about not being notified.
Seems bus companies can't win. Be honest, get grief. Say nothing, get grief.
Personally, I'd rather see exactly what services are unable to run as that shows more respect for the passenger, giving them chance to plan accordingly rather than letting them sit or stand at a stop for a bus that isn't coming.
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joseph
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Post by joseph on Aug 22, 2023 20:56:09 GMT 1
Train cancellations from Leeds from 9.30am to midnight affected by lack of train crew included the following: 09.58 Knottingley, 10.12 Bradford FS, 10.26 Skipton, 11.29 Knottingley, 12.43 Chester (12.57 Blackpool also cancelled due to bridge strike), 14.12 to Manchester, 14.12 Bradford FS, 14.26 Skipton (bad day for any Bradford passengers hoping a change at Shipley would help), 14.57 Blackpool (good job Lucy isn't from Bradford), 15.26 Skipton, 17.43 Chester (16.43 Chester also cancelled at the operators request), 19.30 York, 21.31 York and the last train to Blackpool at 21.57. Add into that a number of cancellations due to an obstruction on the line affecting services through to York and the odd train breakdown elsewhere from Leeds. So Lucy, would you agree Transdev aren't that bad? After all they could be Northern lol.
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Deleted
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Post by Deleted on Aug 22, 2023 21:08:14 GMT 1
Plus by having buses shown as cancelled before hand, it gives chance for people to try and make alternative plans, if they can, or reschedule, whatever they was doing.
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Deleted
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Post by Deleted on Aug 22, 2023 21:23:33 GMT 1
You're really fortunate to have any info about canceled bus trips. Trust me, you'd be flipping out if you dealt with my bus company. Cancellations? They've been MIA on the live boards for months. And guess what? We don't even get the heads-up like you do at the start of the day. I can't even imagine how you'd react to my commute. You have no option but to wait on the side of the street, even though the bus station is right there, with empty spots galore. You wait for an unreliable bus from one of those "lovely" cross-town routes. You finally spot the bus, showing your route and number (despite a half route option available on the boards...), and bam! It takes a sudden turn into the station and *poof* vanishes from all tracking apps! I'm telling you all this to highlight that, despite the super frustrating driver shortage, you're super lucky. Your operator's really giving their all to communicate and make a bad situation a tad better. I, and others on the forum don't have that luxury. We simply get left in the dark.
Having previously used First & Arriva I Share your sentiments about how frustrating it is - also (at least in Arriva's case) the fact that sometimes the journey after the cancelled one is running so late due to the extra passengers it ends up terminating short despite both Metros Live Tracking & all APPs still stating it's doing the full route. I Would add that at least during 2021/2 Transdev was just as bad for cancelling buses without any notice alongside the ones that had advance notice (I Remember during 2021 I got particularly annoyed when both a Route 7 & Coastliner both 'went missing' back to back & I ended up walking down for a route 56 - only for that to go missing as well!) I'm not sure how Huddersfield is currently doing but First Leeds does seem to be getting better, with me almost having enough confidence to give up the car & go back to commuting by bus again. I'm guessing the situation you've mentioned over buses going into the Bus Station & not returning (I'm assuming it's one of 370/1/2) will be down to no driver being available to takeover as the changeovers at least used to happen in the Moldgreen direction - unless that's changed since they started using Bus Station going towards Lindley? |
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mattb7tl
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Post by mattb7tl on Aug 22, 2023 21:30:39 GMT 1
So what is the solution? Every company gets cancellations, whether it be breakdowns, traffic gridlock, staff sickness etc. But some are moaning about being notified of cancellations ("Ooh, look how rubbish they are, cancelling x amount of buses"), while others are (quite rightly in my view) complaining about not being notified. Seems bus companies can't win. Be honest, get grief. Say nothing, get grief. Personally, I'd rather see exactly what services are unable to run as that shows more respect for the passenger, giving them chance to plan accordingly rather than letting them sit or stand at a stop for a bus that isn't coming. I believe that addressing the bus driver shortage requires customized solutions tailored to specific routes and areas. What changes would personally make a cancellation more bearable in your locality?
In Huddersfield?
It honestly wouldn't take much to make me happy! Firstly, a simple list at the beginning of the day, outlining the journeys that won't be running, would make a world of difference. Additionally, having cancellations posted on the live boards would be great...
Now, the thought of relocating the routes that are currently left at the side of the street into the bus station feels like a genuine dream come true. This move could vastly improve my tolerance for cancellations. It genuinely baffles me that despite having the means to provide acceptable waiting conditions, they opt not to use them, despite available stands.
I've wrote several emails over the past few years doing my best to advocate for the outdoor routes. Unfortunately, it seems that the individuals behind the emails respond like corporate robots, relying on pre-approved replies. The lack of authentic consideration in their replies is on another level of annoying. |
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Post by northerner on Aug 22, 2023 21:36:47 GMT 1
So what is the solution? Every company gets cancellations, whether it be breakdowns, traffic gridlock, staff sickness etc. But some are moaning about being notified of cancellations ("Ooh, look how rubbish they are, cancelling x amount of buses"), while others are (quite rightly in my view) complaining about not being notified. Seems bus companies can't win. Be honest, get grief. Say nothing, get grief. Personally, I'd rather see exactly what services are unable to run as that shows more respect for the passenger, giving them chance to plan accordingly rather than letting them sit or stand at a stop for a bus that isn't coming. Agreed, there will always be some cancellations for a variety of reasons. Transdev are very inconsistent though when it comes to posting cancellations, it's particularly annoying to see the pinned tweet advising of no disruptions when the real time info has the journey you're intending on travelling on marked as cancelled. From what I've been told by the customer service team though, they rely on each depot informing them of any disruptions and the duty managers at Keighley aren't overly proactive at passing on this info so it can be communicated out. Keighley also have a problem with early running, which again is frustrating when you look at the app and it shows your bus is 10 minutes away, but then passes by on your way to the stop because the driver won't wait at the timing point. |
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lucyp
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Post by lucyp on Aug 24, 2023 20:56:29 GMT 1
36 cancellations in Harrogate alone today, and people are complaining about A&A Travel in another thread. This is far worse.
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mattb7tl
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Post by mattb7tl on Aug 24, 2023 21:01:36 GMT 1
36 cancellations in Harrogate alone today, and people are complaining about A&A Travel in another thread. This is far worse. I really, really hope you're joking? |
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Deleted
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Post by Deleted on Aug 24, 2023 21:11:08 GMT 1
36 cancellations in Harrogate alone today, and people are complaining about A&A Travel in another thread. This is far worse. Do you mean there's been cancellations on route 36 or there has been 36 cancellations across the network? Whilst 36 Cancellations is not good & deserves complaints I'm not sure over the comparison to A&A as leaving a 10-30 Minute gap is not as bad as leaving gaps of 2-3 hours (or no service) as seen with A&A |
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mattb7tl
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Post by mattb7tl on Aug 24, 2023 21:14:35 GMT 1
36 cancellations in Harrogate alone today, and people are complaining about A&A Travel in another thread. This is far worse. Do you mean there's been cancellations on route 36 or there has been 36 cancellations across the network? Whilst 36 Cancellations is not good & deserves complaints I'm not sure over the comparison to A&A as leaving a 10-30 Minute gap is not as bad as leaving gaps of 2-3 hours (or no service) as seen with A&A The most recent incident is somebody breaking into their depot and smashing up almost all of their fleet, I am really not hoping she's refering to that because it isn't comparable in the slightest |
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WYBS
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Post by WYBS on Aug 24, 2023 21:19:02 GMT 1
36 cancellations in Harrogate alone today, and people are complaining about A&A Travel in another thread. This is far worse. I think the last of your credibility has gone there; saying that Transdev Harrogate are worse than A&A! Once again: OY VEY IZ MIR! |
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Deleted
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Post by Deleted on Aug 24, 2023 21:21:10 GMT 1
It's a shame she didn't live in Dewsbury a few years ago, I am sure she would have loved SGI!
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lucyp
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Post by lucyp on Aug 29, 2023 18:39:56 GMT 1
Another bad day today. 12 cancellations, half of those on the X98 alone. That's 26% of X98 services cancelled.
They don't call it Sky Class anymore. The embarrassing (when it wasn't a Sky Class bus) "Welcome to Sky Class, this...... (pause for dramatic effect) is the X..... has gone. It just says "Welcome on Board"
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Deleted
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Post by Deleted on Aug 29, 2023 19:05:20 GMT 1
Another bad day today. 12 cancellations, half of those on the X98 alone. That's 26% of X98 services cancelled. They don't call it Sky Class anymore. The embarrassing (when it wasn't a Sky Class bus) "Welcome to Sky Class, this...... (pause for dramatic effect) is the X..... has gone. It just says "Welcome on Board" At least Transdev are letting people know about cancellations, something which other operators don't post. I am not sure what your vandetta towards Transdev is but it is getting pretty tiresome as like I said all bus companies aren't 100% perfect, I mean you don't see me complaining on here about some of my local routes cancelling. Michael Windle |
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