A1YBG
Forum Member
METRO Here to get you there. Arriva Buses Here to get you there. Arriva need to get original slogans
Posts: 1,935
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Post by A1YBG on Feb 26, 2019 3:58:02 GMT 1
Metro’s timetable for the 212 says there is no change to the 212A, but there is, as Hayburn Road, Arncliffe Road and Cemetery Road are no longer served. I now know the above information about the 212A, given to me on Saturday, to be incorrect as it still operates. Arriva had to draw in two young ladies from Arriva NE to help out in Heckmondwike, offering information as best they could, but not knowing the area it was difficult to be accurate and mistakes were bound to happen. It’s a pity there was no Arriva representative in Heckmondwike today (probably same in Batley and Cleckheaton too) to advise people who did not know about the changes. The drivers do what they can, but they generally only know their immediate duty. Some pupils at Heckmondwike Grammar School were late this morning, waiting for their 229 to turn up; it would never do so for those living on Bradford Road. They now believe it does not run at all. Metro had someone sticking new signs on the bus shelters in Heckmondwike Hub today (a couple of days late!), but Nexus deal with the next bus details Come on Arriva get your act together and improve your “improvements “! That will be because I sent metro a message and they said someone would be out Monday Sent from my SM-G960F using proboards
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kendall17
Forum Member
Justice for the 96!
Posts: 4,514
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Post by kendall17 on Feb 26, 2019 8:14:18 GMT 1
Has anyone seen a new bus stop timetable post Feb changes? Metro seem very slow this time around.
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A1YBG
Forum Member
METRO Here to get you there. Arriva Buses Here to get you there. Arriva need to get original slogans
Posts: 1,935
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Post by A1YBG on Feb 26, 2019 8:32:05 GMT 1
All batley and birstall were up by Friday evening.
Sent from my SM-G960F using proboards
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Post by stephen01 on Feb 26, 2019 11:56:12 GMT 1
Has anyone seen a new bus stop timetable post Feb changes? Metro seem very slow this time around. Dewsbury Bus Station just needs Stand 7's changing as it still has the last 268A one and obviously that's out of sync as the frequency is every 15 mins
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deerfold
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Posts: 2,368
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Post by deerfold on Feb 26, 2019 13:07:05 GMT 1
Has anyone seen a new bus stop timetable post Feb changes? Metro seem very slow this time around. Metro still haven't corrected incorrect timetables in Keighley I reported to them in October. And have rereported regularly.
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kendall17
Forum Member
Justice for the 96!
Posts: 4,514
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Post by kendall17 on Feb 26, 2019 17:15:44 GMT 1
Nothing seems to have changed in Leeds city centre...
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Post by gledhill56 on Feb 26, 2019 18:49:45 GMT 1
Got no timetable information at all for the Coppice Drive/Rowan Avenue stop and haven’t had any for a couple of months now.
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Post by westyorkshirebus on Feb 26, 2019 20:02:38 GMT 1
Due to all the cuts in funding that Metro have had to accommodate, it’s probably one bloke in a van covering all of West Yorkshire now, it’ll take him a few days to get around every bus stop that has seen a change.
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Post by kommie123 on Feb 28, 2019 21:52:29 GMT 1
I understand 3 local MPs are now fighting these changes.
Understand there are major issues all across the network.
Rerouting of 229. Removal of 253/209. Unreliability of 261.
You only have to see the comments on Arriva Yorkshires Facebook to see most people are really unhappy with the changes.
These aren't my personal views, I think there are some real genuine changes for the better but is it usual for big changes like this to have such widespread negative responses?
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Post by nic on Feb 28, 2019 22:11:10 GMT 1
Don't understand why Arriva don't operate a hub & spoke system?
Frequent services from Leeds to the north kirklees towns with then the spoke picking up the local services that are timed to interchange the "main" service.
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Post by westyorkshirebus on Feb 28, 2019 22:38:44 GMT 1
Don't understand why Arriva don't operate a hub & spoke system? Frequent services from Leeds to the north kirklees towns with then the spoke picking up the local services that are timed to interchange the "main" service. That is exactly what they have introduced The complaints are from people on the spokes who used to have a direct bus I expect it'll bed in once everyone gets used to it, there will obviously be unreliability on the first few days as unless Arriva sent everyone a letter people won't know the new routes or times. It's quite funny though when you consider how many threads there have been on this forum from people attempting to come up with a better North Kirklees network coming up with weird and wonderful new routes.
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Post by dwarfer1979 on Mar 1, 2019 9:24:12 GMT 1
I understand 3 local MPs are now fighting these changes. You only have to see the comments on Arriva Yorkshires Facebook to see most people are really unhappy with the changes. These aren't my personal views, I think there are some real genuine changes for the better but is it usual for big changes like this to have such widespread negative responses? Yes, always. Generally speaking people don't like change that doesn't make their life obviously and immediately better and only people adversely affected will complain whilst those who support the change see no need to make that known so you will always see massive initial negative response from those who are unhappy with no balance from those who are happy who don't see the need to contact anyone (& the number of happy people increases as new ones are attracted by the improvements that have gone in, there is always a lag between those adversely affected immediately and those positively affected where the improvement comes in later as awareness and opportunity increases). The only way to avoid these kind of complaints is to never change anything but unless you are very fortunate that is also the best way to ensure you go out of business because demographics & journey patterns are always changing and if you never change anything you will quickly find yourself not serving the customers as they need to be so those with any sort of choice all leave and there are not enough without a choice to support a bus service alone. As a starting point modern passengers do not like complexity in the network, common corridors with lots of different service number combining don't work well anymore (customers are confused by all the different numbers, don't know what to look for and see a lower frequency than that actually offered). The other major issue is frequency, the higher the frequency there is then the less planning the customer needs to do and so the less complicated the whole thing seems so the more people see the bus as an option. You also have the issue that passengers see buses as slow and diverting off the direct road (even if it has little affect on the actual running time) can detrimentally affect the customers perception of the journey time to a greater extent than reality and mean a less attractive service to the customer than necessary, so all these diversions need to be monitored to ensure that the numbers gained exceed the perceived cost to the customers elsewhere on the route from the perception of a slower & less direct journey and/or the added complication added to the timetable by their presence. If you want to consistently attract new customers (and all operators need to do this as there is always a natural wastage of people who move home/job or change circumstances meaning the stop using - generally known as 'churn') these days you need as a simple and easy to understand a network as possible, as high a frequency as possible and with the customer having to know the least amount of information to use the network. This means minimising variation (of number or route) as much as possible and maximising the number of buses using the same (or very similar) number along the same stretch of road. This, unfortunately, means that there will be sections missed off as the same resource can't do what has become more work and in the current climate councils don't have the money to add extra services to fill the gaps caused by the sections being missed.
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Post by dennisthemenace504 on Mar 1, 2019 13:12:23 GMT 1
Of these changes, let's take 253 as an example, if the majority of passengers used it mostly between Bradford Interchange and East Bierley and Mirfield to Dewsbury, there's still enough buses up Wakefield Road/Tong Street 283/425/427 and 203 between Mirfield centre and Dewsbury or 202 from Saville Arms/Old Bank Corner to Dewsbury. One good thing about 253 removal, Longstaff's 205 may gain extra passengers thereby allowing that to continue and thrive.
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Post by dennisthemenace504 on Mar 1, 2019 13:27:50 GMT 1
I understand 3 local MPs are now fighting these changes. Understand there are major issues all across the network. Rerouting of 229. Removal of 253/209. Unreliability of 261. You only have to see the comments on Arriva Yorkshires Facebook to see most people are really unhappy with the changes. These aren't my personal views, I think there are some real genuine changes for the better but is it usual for big changes like this to have such widespread negative responses? Being an ex employee, changes NEED to take place, last time they did major service changes, the network for Heckmondwike and Dewsbury had been in place for nearly 18 years without any changes other than the odd time change. Some routes back then would run round with maybe 4 or 5 passengers on from start to finish, (I'm NOT including the 284 Dewsbury to Cleck via J27 Retail Park, cos Ikea paid for that), just look at that recent 214 White Rose - J27 Retail Park, Passengers requested it, Metro paid for it, a year or so, later, withdrawn due to low usage. Running it on a Saturday, MAY have helped, but, from my past experience, lead up to Christmas, the service would run late, and trips would be missed. Passengers requested quicker journeys from Heckmondwike to Leeds, yes, maybe running an X29 each hour may have been good enough, but, you're NEVER gonna please all passengers.
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Post by angrycommuter on Mar 1, 2019 16:52:53 GMT 1
Arriva were damned whatever changes they made. Personally I think the higher frequency and hub approach is a good thing.
However, unless fares reduce to the levels seen in London and pinchpoints in the road network are made bus friendly, people are still going to desert buses resulting in more cutbacks.
The future of bus travel does require a joined up approach that franchising in some form may bring. Leaving bus provision as a mainly private endeavour will ultimately lead to the demise of many more routes.
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Post by MetrolineGA1511 on Mar 2, 2019 15:07:58 GMT 1
It'll be interesting to learn loadings. I reckon the 228 Brig to Cleck and the 251 will be running almost empty all day. I note the 251 runs only a few mins after the new 200. Can't help wondering whether they could have used that bus to resource a 209 style replacement. I reckon the 271 would be well used and the new 229 will be half full. I wonder whether route 228 is single or double-deck? Single-decks may be sufficient.
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Post by westyorkshirebus on Mar 2, 2019 17:18:41 GMT 1
The 228 is double deck due to other peak time/school trips on the boards
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Post by MetrolineGA1511 on Mar 2, 2019 19:10:46 GMT 1
The 228 is double deck due to other peak time/school trips on the boards Thank you for letting me know. I approve of it being double-deck although I think it is more likely I use it on a Saturday.
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Post by dennisthemenace504 on Mar 2, 2019 21:01:15 GMT 1
The 228 is double deck due to other peak time/school trips on the boards Thank you for letting me know. I approve of it being double-deck although I think it is more likely I use it on a Saturday. Saw a 228 out of Huddersfield one hour as a decker, one of the 268 branded Gemini's, hour later it was an eclipse, so, guess they're using both types
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Post by MetrolineGA1511 on Mar 3, 2019 14:34:50 GMT 1
Thank you for letting me know. I approve of it being double-deck although I think it is more likely I use it on a Saturday. Saw a 228 out of Huddersfield one hour as a decker, one of the 268 branded Gemini's, hour later it was an eclipse, so, guess they're using both types I guess this is common place. As it provides an interesting scenic route, especially being a rare Cleckheaton - Brighouse direct bus, I would use whatever turned up. If it is a refurbished Eclipse it would be a new ride for me.
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Post by westyorkshirebus on Mar 3, 2019 14:49:39 GMT 1
The other day last week, the two buses on the 228 were 1543 & 1603
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Post by guyarab on Mar 7, 2019 14:56:51 GMT 1
I understand 3 local MPs are now fighting these changes. Understand there are major issues all across the network. Rerouting of 229. Removal of 253/209. Unreliability of 261. You only have to see the comments on Arriva Yorkshires Facebook to see most people are really unhappy with the changes. These aren't my personal views, I think there are some real genuine changes for the better but is it usual for big changes like this to have such widespread negative responses?
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Post by guyarab on Mar 7, 2019 14:59:29 GMT 1
I understand 3 local MPs are now fighting these changes. Understand there are major issues all across the network. Rerouting of 229. Removal of 253/209. Unreliability of 261. You only have to see the comments on Arriva Yorkshires Facebook to see most people are really unhappy with the changes. These aren't my personal views, I think there are some real genuine changes for the better but is it usual for big changes like this to have such widespread negative responses? Which services do you consider are the ‘real genuine changes for the better’?
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Post by kommie123 on Mar 7, 2019 15:08:18 GMT 1
Why are you asking me? As I said, they aren't my personal views and there are some really positive changes in my opinion.
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solo
Forum Member
Posts: 37
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Post by solo on Mar 7, 2019 16:28:34 GMT 1
Three MPs fighting the changes. I could be a MP and say I'm going to fight the changes. Have they got a commercially viable alternative to present to Arriva? I've seen more letters regarding the withdrawal of 209 than I've seen passengers on that service. Service 229 needs the time to grow although I do know passengers in Gildersome (a growth area) who were unaware of the frequency increase. Maybe Arriva should have done a letter box drop advertising the increase. Notices on buses only inform existing passengers.
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