pricel
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Post by pricel on Dec 14, 2023 22:18:57 GMT 1
I'm happy to defend people/companies when people are being unreasonable, however the Busimes tracking backs up what the OP states, so I think your comments are a little out of line. The red decker tracking on bus times wasn't working yesterday and day before but obviously bus times speaks 100percent facts Bustimes.org gets its tracking info from the Traffic Commissioners sight. Bus times can't make up a bus not tracking as it tracks a the ticket machine.
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kendall17
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Post by kendall17 on Dec 14, 2023 22:40:49 GMT 1
I dont think the groups have any excuse. They have people in place to manage services and should be providing the relevant updates. Small operators dont have that person sat in the office all day. Their owners/management driving can be the difference between 1 cancellation or 2. Some education on what live screens means, for example when it shows timetable time, maybe useful to plan ahead. The 903 always shows a timetabled time. It almost never misses. You seen determined to make this the fault of passengers. If companies can't run a reliable bus service, or even communicate when they can't, they shouldn't be running them. I really aren't making this out to be the publics fault. What I really dislike is the need to constantly complain and never be reasonable or show empathy. Be empathetic towards the fact that all management may not sat behind a desk all day and actually behind the wheel. I do agree that companies can do better, but people also need to look at the bigger picture at the same time.
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Post by deerfold on Dec 14, 2023 22:57:19 GMT 1
The red decker tracking on bus times wasn't working yesterday and day before but obviously bus times speaks 100percent facts Bustimes.org gets its tracking info from the Traffic Commissioners sight. Bus times can't make up a bus not tracking as it tracks a the ticket machine. That's not where bustimes gets it data from. But there are other reasons besides a bus not running for it not tracking.
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Post by deerfold on Dec 14, 2023 22:59:22 GMT 1
The 903 always shows a timetabled time. It almost never misses. You seen determined to make this the fault of passengers. If companies can't run a reliable bus service, or even communicate when they can't, they shouldn't be running them. I really aren't making this out to be the publics fault. What I really dislike is the need to constantly complain and never be reasonable or show empathy. Be empathetic towards the fact that all management may not sat behind a desk all day and actually behind the wheel. I do agree that companies can do better, but people also need to look at the bigger picture at the same time. Perhaps the management could not be rude about the public too, and understand how it may inconvenience them for a bus not to turn up with no way of knowing if it's running. The bigger picture is surely that bus companies shouldn't say they can run a route without enough drivers or buses and should design a reasonable timetable. Everywhere has crap days, but if it's a regular thing, there's a problem with the planning.
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Deleted
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Post by Deleted on Dec 14, 2023 23:23:03 GMT 1
The 903 always shows a timetabled time. It almost never misses. You seen determined to make this the fault of passengers. If companies can't run a reliable bus service, or even communicate when they can't, they shouldn't be running them. I really aren't making this out to be the publics fault. What I really dislike is the need to constantly complain and never be reasonable or show empathy. Be empathetic towards the fact that all management may not sat behind a desk all day and actually behind the wheel. I do agree that companies can do better, but people also need to look at the bigger picture at the same time. Maybe management need to get behind their desk & rework the timetables. delays due to congestion caused by one off events/accidents can be forgiven but when they admit it's a daily occurrence then they need timetables that are realistic, the same applies for driver shortages they know won't be solved within a few weeks.
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Post by Burnside on Dec 14, 2023 23:42:04 GMT 1
Must admit to a little chuckle at complaints here about YB not announcing cancellations on social media and complaints on various Transdev threads about them announcing cancellations on social media!
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stephen01
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Post by stephen01 on Dec 15, 2023 0:07:00 GMT 1
I really aren't making this out to be the publics fault. What I really dislike is the need to constantly complain and never be reasonable or show empathy. Be empathetic towards the fact that all management may not sat behind a desk all day and actually behind the wheel. I do agree that companies can do better, but people also need to look at the bigger picture at the same time. Maybe management need to get behind their desk & rework the timetables. delays due to congestion caused by one off events/accidents can be forgiven but when they admit it's a daily occurrence then they need timetables that are realistic, the same applies for driver shortages they know won't be solved within a few weeks. Management been out on the road isn't a bad thing as they can see what the issues are but obviously in YB's case you've got 2 cross city services plagued with delays. The 29's extensions were done commercially so makes sense to reduce it back to it's previous incarnation. As for the 9 it clearly shows that it can't be run commercially as two operators have shown especially with just 2 buses and doing it in an hour end to end; yes the 9 ran smoothly initially when YB took it on but it was soon hit massively by traffic delays and even when it went back to the original route when 60A started it still had reliability issues and they tried to accommodate delays but it inevitably they've been defeated. Just looking on bustimes at the 9 for the last few days clearly shows you need at least two hours to run it. If you look at Squarepeg's 9 which covers the other half of the route from when it was split that's timetabled to run 90 mins each way with a bit of turnaround at either end (even looking at today one trip was delayed by 20 mins but with the turnaround left White Rose 1 min late) with only one trip on a weekday running the original full circuit and that's the 1610 from the White Rose.
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Deleted
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Post by Deleted on Dec 15, 2023 0:24:16 GMT 1
Maybe management need to get behind their desk & rework the timetables. delays due to congestion caused by one off events/accidents can be forgiven but when they admit it's a daily occurrence then they need timetables that are realistic, the same applies for driver shortages they know won't be solved within a few weeks. Management been out on the road isn't a bad thing as they can see what the issues are but obviously in YB's case you've got 2 cross city services plagued with delays. The 29's extensions were done commercially so makes sense to reduce it back to it's previous incarnation. As for the 9 it clearly shows that it can't be run commercially as two operators have shown especially with just 2 buses and doing it in an hour end to end; yes the 9 ran smoothly initially when YB took it on but it was soon hit massively by traffic delays and even when it went back to the original route when 60A started it still had reliability issues and they tried to accommodate delays but it inevitably they've been defeated. Just looking on bustimes at the 9 for the last few days clearly shows you need at least two hours to run it. If you look at Squarepeg's 9 which covers the other half of the route from when it was split that's timetabled to run 90 mins each way with a bit of turnaround at either end (even looking at today one trip was delayed by 20 mins but with the turnaround left White Rose 1 min late) with only one trip on a weekday running the original full circuit and that's the 1610 from the White Rose. I Agree upto a point over management being out on the road but these issues have gone on for a few months now (if not longer) so surely enough time to made further adjustments, plus as others have stated whilst they do updates for service 9 (what is a positive) they don't for the other services, if someones in the office to update service 9 surely they could put an update on the others at the same time.
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stephen01
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Post by stephen01 on Dec 15, 2023 0:47:21 GMT 1
Management been out on the road isn't a bad thing as they can see what the issues are but obviously in YB's case you've got 2 cross city services plagued with delays. The 29's extensions were done commercially so makes sense to reduce it back to it's previous incarnation. As for the 9 it clearly shows that it can't be run commercially as two operators have shown especially with just 2 buses and doing it in an hour end to end; yes the 9 ran smoothly initially when YB took it on but it was soon hit massively by traffic delays and even when it went back to the original route when 60A started it still had reliability issues and they tried to accommodate delays but it inevitably they've been defeated. Just looking on bustimes at the 9 for the last few days clearly shows you need at least two hours to run it. If you look at Squarepeg's 9 which covers the other half of the route from when it was split that's timetabled to run 90 mins each way with a bit of turnaround at either end (even looking at today one trip was delayed by 20 mins but with the turnaround left White Rose 1 min late) with only one trip on a weekday running the original full circuit and that's the 1610 from the White Rose. I Agree upto a point over management being out on the road but these issues have gone on for a few months now (if not longer) so surely enough time to made further adjustments, plus as others have stated whilst they do updates for service 9 (what is a positive) they don't for the other services, if someones in the office to update service 9 surely they could put an update on the others at the same time. but as the company pointed out on the last post on route 9 delays they respond that way as it's the most poor performing but they usually do post major delays to 113. Don't get me things do seemes to have quitened down on the announcements front but it depends on how regular the delays are fed back to the office team which has me thinking is the person (or people) doing that role Social media savvy?
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wr412
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Post by wr412 on Dec 15, 2023 0:58:29 GMT 1
The red decker tracking on bus times wasn't working yesterday and day before but obviously bus times speaks 100percent facts I'm guessing the 'red decker' your meaning is the Olympus? Nobodies saying Bustimes is 100% accurate but surely it's not just a coincidence the the tracking worked on the early morning 61A (as far as Richmond Hill) then it appears to semi tracked a morning peak working on the Huddersfield Unibus contract before then returning to Leeds around Mid-Day on the 61 (picking up the 11:35 from JC Stadium at Hunslet, running 10Min late) what fits in with what the original complaint from yesterday said had happened It also continued to track for the rest of the day assuming they just dropped the 21:10 29 journey from Horsforth, as the tracking showed it terminate in Leeds on the 20:11 from White Rose. YB02 did the same the other week and the driver actually posted a picture of it working the 5:35am number 9 to White Rose where it arrived at 6:25am it then travelled over to Huddersfield were it picked up the 8am 398 where it did 2 trips before travelling back over to Pudsey Bus Stn to start the number 9 to White Rose meaning it missed the Horsforth side of the route and arriving at Pudsey 32 minutes late was meant to have been their at 10:05am didn’t arrive till 10:37am so it has happened where other services in Leeds are being affected by the Huddersfield services but the dead mileage involved is just crazy! bustimes.org/vehicles/yytg-yb02-bus?date=2023-12-04
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Post by chas on Dec 15, 2023 9:39:31 GMT 1
I'm guessing the 'red decker' your meaning is the Olympus? Nobodies saying Bustimes is 100% accurate but surely it's not just a coincidence the the tracking worked on the early morning 61A (as far as Richmond Hill) then it appears to semi tracked a morning peak working on the Huddersfield Unibus contract before then returning to Leeds around Mid-Day on the 61 (picking up the 11:35 from JC Stadium at Hunslet, running 10Min late) what fits in with what the original complaint from yesterday said had happened It also continued to track for the rest of the day assuming they just dropped the 21:10 29 journey from Horsforth, as the tracking showed it terminate in Leeds on the 20:11 from White Rose. YB02 did the same the other week and the driver actually posted a picture of it working the 5:35am number 9 to White Rose where it arrived at 6:25am it then travelled over to Huddersfield were it picked up the 8am 398 where it did 2 trips before travelling back over to Pudsey Bus Stn to start the number 9 to White Rose meaning it missed the Horsforth side of the route and arriving at Pudsey 32 minutes late was meant to have been their at 10:05am didn’t arrive till 10:37am so it has happened where other services in Leeds are being affected by the Huddersfield services but the dead mileage involved is just crazy! bustimes.org/vehicles/yytg-yb02-bus?date=2023-12-04 Problems arise when looking at BusTimes when two vehicles are out with both ticket machine setup with the same registration. On Wednesday (13th), the red one LK07AZZ shows multiple entries around 1130/1200 in Leeds and Huddersfield which cannot be one vehicle. This throws doubt over the other entries for that day - which vehicle was it? I think it would help with posts about did it or didn’t it run if people mentioned their source - eg I drove/saw/rode-on/manage the vehicle or was told about it or read it on BusTimes. For many operators, BusTimes may well be over 95% accurate, but the ticket machines must be setup correctly, and if the manager needs to get a bus out on service NOW then that may not be feasible.
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wr412
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Post by wr412 on Dec 15, 2023 10:46:18 GMT 1
YB02 did the same the other week and the driver actually posted a picture of it working the 5:35am number 9 to White Rose where it arrived at 6:25am it then travelled over to Huddersfield were it picked up the 8am 398 where it did 2 trips before travelling back over to Pudsey Bus Stn to start the number 9 to White Rose meaning it missed the Horsforth side of the route and arriving at Pudsey 32 minutes late was meant to have been their at 10:05am didn’t arrive till 10:37am so it has happened where other services in Leeds are being affected by the Huddersfield services but the dead mileage involved is just crazy! bustimes.org/vehicles/yytg-yb02-bus?date=2023-12-04 Problems arise when looking at BusTimes when two vehicles are out with both ticket machine setup with the same registration. On Wednesday (13th), the red one LK07AZZ shows multiple entries around 1130/1200 in Leeds and Huddersfield which cannot be one vehicle. This throws doubt over the other entries for that day - which vehicle was it? I think it would help with posts about did it or didn’t it run if people mentioned their source - eg I drove/saw/rode-on/manage the vehicle or was told about it or read it on BusTimes. For many operators, BusTimes may well be over 95% accurate, but the ticket machines must be setup correctly, and if the manager needs to get a bus out on service NOW then that may not be feasible. considering the driver himself put photos up at 5:15am ready to start the 5:35am and then about 2 hours later uploading pictures of it parked in Huddersfield with the caption ready for it’s few trips on 398 and then it was back on number 9s after its two trips
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Post by chas on Dec 15, 2023 11:23:15 GMT 1
Problems arise when looking at BusTimes when two vehicles are out with both ticket machine setup with the same registration. On Wednesday (13th), the red one LK07AZZ shows multiple entries around 1130/1200 in Leeds and Huddersfield which cannot be one vehicle. This throws doubt over the other entries for that day - which vehicle was it? I think it would help with posts about did it or didn’t it run if people mentioned their source - eg I drove/saw/rode-on/manage the vehicle or was told about it or read it on BusTimes. For many operators, BusTimes may well be over 95% accurate, but the ticket machines must be setup correctly, and if the manager needs to get a bus out on service NOW then that may not be feasible. considering the driver himself put photos up at 5:15am ready to start the 5:35am and then about 2 hours later uploading pictures of it parked in Huddersfield with the caption ready for it’s few trips on 398 and then it was back on number 9s after its two trips Sorry - perhaps I should have posted in reply to a different comment on this thread. I just chose the most recent. We don’t seem to be talking about the same problem.
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Deleted
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Post by Deleted on Dec 15, 2023 15:58:52 GMT 1
YB02 did the same the other week and the driver actually posted a picture of it working the 5:35am number 9 to White Rose where it arrived at 6:25am it then travelled over to Huddersfield were it picked up the 8am 398 where it did 2 trips before travelling back over to Pudsey Bus Stn to start the number 9 to White Rose meaning it missed the Horsforth side of the route and arriving at Pudsey 32 minutes late was meant to have been their at 10:05am didn’t arrive till 10:37am so it has happened where other services in Leeds are being affected by the Huddersfield services but the dead mileage involved is just crazy! bustimes.org/vehicles/yytg-yb02-bus?date=2023-12-04 Problems arise when looking at BusTimes when two vehicles are out with both ticket machine setup with the same registration. On Wednesday (13th), the red one LK07AZZ shows multiple entries around 1130/1200 in Leeds and Huddersfield which cannot be one vehicle. This throws doubt over the other entries for that day - which vehicle was it? I think it would help with posts about did it or didn’t it run if people mentioned their source - eg I drove/saw/rode-on/manage the vehicle or was told about it or read it on BusTimes. For many operators, BusTimes may well be over 95% accurate, but the ticket machines must be setup correctly, and if the manager needs to get a bus out on service NOW then that may not be feasible. If you click on each journey & look at the 'actual' times (Live times) it shows when it went over to Huddersfield for 1 journey before returning to Leeds (8:30 from Storthes) & never did any more journeys in Huddersfield, with YB09BUS Taking over whilst the Olympus when back over to Leeds
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Post by chas on Dec 15, 2023 16:31:20 GMT 1
Problems arise when looking at BusTimes when two vehicles are out with both ticket machine setup with the same registration. On Wednesday (13th), the red one LK07AZZ shows multiple entries around 1130/1200 in Leeds and Huddersfield which cannot be one vehicle. This throws doubt over the other entries for that day - which vehicle was it? I think it would help with posts about did it or didn’t it run if people mentioned their source - eg I drove/saw/rode-on/manage the vehicle or was told about it or read it on BusTimes. For many operators, BusTimes may well be over 95% accurate, but the ticket machines must be setup correctly, and if the manager needs to get a bus out on service NOW then that may not be feasible. If you click on each journey & look at the 'actual' times (Live times) it shows when it went over to Huddersfield for 1 journey before returning to Leeds (8:30 from Storthes) & never did any more journeys in Huddersfield, with YB09BUS Taking over whilst the Olympus when back over to Leeds Yes, but the overlapping times around noon suggest two vehicles. This then throws doubt on the other entries and makes all the entries difficult to rely on. Most of the Huddersfield entries had but a few times recorded, some none. I presume you know what journeys the vehicle did. The rest of us have to try to make sense of the info on BusTimes.
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Deleted
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Post by Deleted on Dec 15, 2023 16:47:31 GMT 1
If you click on each journey & look at the 'actual' times (Live times) it shows when it went over to Huddersfield for 1 journey before returning to Leeds (8:30 from Storthes) & never did any more journeys in Huddersfield, with YB09BUS Taking over whilst the Olympus when back over to Leeds Yes, but the overlapping times around noon suggest two vehicles. This then throws doubt on the other entries and makes all the entries difficult to rely on. Most of the Huddersfield entries had but a few times recorded, some none. I presume you know what journeys the vehicle did. The rest of us have to try to make sense of the info on BusTimes. The overlapping times only show 1 as actually tracking, so could be caused by driver not 'logging out' of the Uni route until arriving back in Leeds to restart the 61
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First 19013
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Give Leeds what it desperately needs - a BRT system!
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Post by First 19013 on Dec 21, 2023 17:59:48 GMT 1
YB09 BUS got pulled off the 113 for a charity related event down at Crown Point. Personal opinion but if a company has limited buses to work with, having a bus pulled off the road for such reasons is a bit strange and also quite wrong. People have booked appointments to go to, imagine the shock of those with appointments having to cancel because of this, not only patients but hospital staff too. In my mind this is pretty disgraceful as the charity event could still go on without the bus. www.facebook.com/CrownPointLeeds/posts/pfbid0pzAexSC3y34fGZqHweKUfHb5oXp3qcgphMjmxjxXeZGmBKtd28QDxkYGGSiFoLdsl
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Deleted
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Post by Deleted on Dec 21, 2023 20:36:15 GMT 1
YB09 BUS got pulled off the 113 for a charity related event down at Crown Point. Personal opinion but if a company has limited buses to work with, having a bus pulled off the road for such reasons is a bit strange and also quite wrong. People have booked appointments to go to, imagine the shock of those with appointments having to cancel because of this, not only patients but hospital staff too. In my mind this is pretty disgraceful as the charity event could still go on without the bus. www.facebook.com/CrownPointLeeds/posts/pfbid0pzAexSC3y34fGZqHweKUfHb5oXp3qcgphMjmxjxXeZGmBKtd28QDxkYGGSiFoLdslAs it was a Pulse Charity event I'm assuming it's connected to their deal with the bus advertising. I'm guessing from a business sense the Pulse contract might be worth more than missing a trip on the 113. It will probably be more annoying for passengers if they check social media for any update & see the post over the charity event, I wonder if any make the connection that's where their missing bus got to.
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stephen01
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Post by stephen01 on Dec 21, 2023 20:46:15 GMT 1
YB09 BUS got pulled off the 113 for a charity related event down at Crown Point. Personal opinion but if a company has limited buses to work with, having a bus pulled off the road for such reasons is a bit strange and also quite wrong. People have booked appointments to go to, imagine the shock of those with appointments having to cancel because of this, not only patients but hospital staff too. In my mind this is pretty disgraceful as the charity event could still go on without the bus. www.facebook.com/CrownPointLeeds/posts/pfbid0pzAexSC3y34fGZqHweKUfHb5oXp3qcgphMjmxjxXeZGmBKtd28QDxkYGGSiFoLdslAs it was a Pulse Charity event I'm assuming it's connected to their deal with the bus advertising. I'm guessing from a business sense the Pulse contract might be worth more than missing a trip on the 113. It will probably be more annoying for passengers if they check social media for any update & see the post over the charity event, I wonder if any make the connection that's where their missing bus got to. it will do to the tech savvy who use Bustimes to track it (which is what Metro themselves even encourage people to use).
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First 19013
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Give Leeds what it desperately needs - a BRT system!
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Post by First 19013 on Dec 21, 2023 21:07:40 GMT 1
As it was a Pulse Charity event I'm assuming it's connected to their deal with the bus advertising. I'm guessing from a business sense the Pulse contract might be worth more than missing a trip on the 113. It will probably be more annoying for passengers if they check social media for any update & see the post over the charity event, I wonder if any make the connection that's where their missing bus got to. it will do to the tech savvy who use Bustimes to track it (which is what Metro themselves even encourage people to use). Yorkshire Buses themselves also promoted Bus Times on social media sometime ago aswell.
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WYBS
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Post by WYBS on Jan 2, 2024 22:20:48 GMT 1
This is interesting. I may be wrong, but, I was always under the impression that in order to run a public bus service using West Yorkshire Metro bus stops and facilities you had to accept Metro products. Now, I can't imagine that this will affect the passenger numbers too much as we all learned in school that 0% of 0 is '0'. Attachments:
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Post by kommie123 on Jan 2, 2024 23:15:04 GMT 1
This is ridiculous now. Who's gonna report these cowboys?
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Post by arriva1606 on Jan 2, 2024 23:17:56 GMT 1
The only other operator I know of that decided not to accept metro tickets (towards the end of it's short life )was that SGI-CT thing
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pricel
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Post by pricel on Jan 2, 2024 23:20:55 GMT 1
The only other operator I know of that decided not to accept metro tickets (towards the end of it's short life )was that SGI-CT thing Didn't Tates Travel also not accept Metro products.
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Post by kommie123 on Jan 2, 2024 23:22:43 GMT 1
From Metros website:
In a nutshell, an MCard gives you:
Flexible travel – with Day, Week or Monthly tickets Unlimited travel - on buses across the whole of West Yorkshire, or buses and trains in your selected zones within West Yorkshire.
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