Deleted
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Post by Deleted on Feb 26, 2024 21:50:44 GMT 1
The public will still be unhappy if buses was free and every 5 minutes on every route. On a more serious note, most of the cancellations will be down to driver shortages? I don't know what anyone can do about that unless you strip services back, but then you will have people complaining buses are too full and they can't get on, and then they want the frequency to increase. Your correct that due to driver shortages, some of the cuts needed to happen but that doesn't mean the public have to be happy about it, or are unreasonable for being unhappy about it. Sorry CP2012 for my rude comment I didn't mean to be rude but when I get my route frequency back in a few months time, I'll be grateful that we've got it back, hopefully the evening service comes back as well. Plus with the frequency if a bus doesn't turn up, I'll be able to wait for the next one, and plus with the cheap fares and prices, I'm ever grateful, I understand the cuts on my route was obviously down to Covid, with more people working at home post-pandemic, so was inevitable, it might have happened, the cutbacks.
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rs
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Post by rs on Feb 27, 2024 21:55:32 GMT 1
At least Transdev publish their cancellations unlike Arriva. I'd like to ask LucyP, where do you get extra drivers from exactly? Bus driving is not an attractive industry to work in, more people leaving than coming, what do you want them to do? I see this argument a lot, and although it might be the case it doesn't mean excessive cancellations are ok. A lot of the cancellations are still a result of the fallout from the previous CEOs over spending. I'm sure if more investment went into staff instead of needless new brands, vanity projects and self congratulatory awards ceremonies there wouldn't be the staff turnover there still is. Morale is still at an all time low at the majority of, if not all, depots. Of all those hundreds of new drivers that were lured in with the £1000+ starting bonuses many of them have since left having served the minimum employment time to get the bonus or pay off their training. Further cut backs are still needed to turn the company around, and I don't envy the current management in finding them as they've been left what can be only described as a financial nightmare. And it's a shame. When things work Transdev are still top of the game, just a shame that it's been a while since they were there.
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Deleted
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Post by Deleted on Feb 27, 2024 21:59:07 GMT 1
At least Transdev publish their cancellations unlike Arriva. I'd like to ask LucyP, where do you get extra drivers from exactly? Bus driving is not an attractive industry to work in, more people leaving than coming, what do you want them to do? I see this argument a lot, and although it might be the case it doesn't mean excessive cancellations are ok. A lot of the cancellations are still a result of the fallout from the previous CEOs over spending. I'm sure if more investment went into staff instead of needless new brands, vanity projects and self congratulatory awards ceremonies there wouldn't be the staff turnover there still is. Morale is still at an all time low at the majority of, if not all, depots. Of all those hundreds of new drivers that were lured in with the £1000+ starting bonuses many of them have since left having served the minimum employment time to get the bonus or pay off their training. Further cut backs are still needed to turn the company around, and I don't envy the current management in finding them as they've been left what can be only described as a financial nightmare. And it's a shame. When things work Transdev are still top of the game, just a shame that it's been a while since they were there. Sooner or later if you start to overspend you will have to cut back. With Franchising on the horizon, would Transdev consider doing anything at all, that's if they don't plan to bid for any franchises. Because if they don't plan to bid for any franchises, they could say not our problem to deal with.
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Deleted
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Post by Deleted on Feb 27, 2024 22:04:14 GMT 1
I see this argument a lot, and although it might be the case it doesn't mean excessive cancellations are ok. A lot of the cancellations are still a result of the fallout from the previous CEOs over spending. I'm sure if more investment went into staff instead of needless new brands, vanity projects and self congratulatory awards ceremonies there wouldn't be the staff turnover there still is. Morale is still at an all time low at the majority of, if not all, depots. Of all those hundreds of new drivers that were lured in with the £1000+ starting bonuses many of them have since left having served the minimum employment time to get the bonus or pay off their training. Further cut backs are still needed to turn the company around, and I don't envy the current management in finding them as they've been left what can be only described as a financial nightmare. And it's a shame. When things work Transdev are still top of the game, just a shame that it's been a while since they were there. Sooner or later if you start to overspend you will have to cut back. With Franchising on the horizon, would Transdev consider doing anything at all, that's if they don't plan to bid for any franchises. Because if they don't plan to bid for any franchises, they could say not our problem to deal with. Franchising is only on the horizon for West Yorks, so I'd assume Transdev will want to sort out any issues across the Harrogate/Coastliner/Lancashire operations.
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Post by SCH117X on Feb 27, 2024 22:46:12 GMT 1
A look at bustimes shows 14 of the 62 vehicles at Starbeck not tracking today and many have not for some days which will be having some impact on services. Three of the Electrics (although 801 looks a bit suspect apparently last tracked on the 36!) , four of the Eclipses (including yesterdays failed 1857), the Enviro 400, two of the Scania Starbuses, the B7TL and three of the Gemini 3s (one accident damaged).
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Deleted
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Post by Deleted on Feb 29, 2024 19:07:58 GMT 1
I've just finally realised something, why do we moan about Yorkshire Buses, Arriva and First cancelling buses, but Transdev gets a free pass, just realised, looking back, 52 cancellations is shocking, that's a disgrace. Why do people seem to always let Transdev get off scot free, but Yorkshire Buses or Arriva don't? What's so special about Transdev? LucyP has a point doesn't she? You have a problem with Lucy having valid complaints, but you lot seem to be happy enough to always moan about Yorkshire Buses?
Yes the smaller companies should be held to account, but the big companies especially as well, especially when they carry the majority of the passengers in West Yorkshire and that includes Transdev. Why do Transdev never get held accountable by people just as much as Arriva, First, and Stagecoach do?
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Post by dlspotter on Feb 29, 2024 19:16:22 GMT 1
I've just finally realised something, why do we moan about Yorkshire Buses, Arriva and First cancelling buses, but Transdev gets a free pass, just realised, looking back, 52 cancellations is shocking, that's a disgrace. Why do people seem to always let Transdev get off scot free, but Yorkshire Buses or Arriva don't? What's so special about Transdev? LucyP has a point doesn't she? You have a problem with Lucy having valid complaints, but you lot seem to be happy enough to always moan about Yorkshire Buses? Yes the smaller companies should be held to account, but the big companies especially as well, especially when they carry the majority of the passengers in West Yorkshire and that includes Transdev. Why do Transdev never get held accountable by people just as much as Arriva, First, and Stagecoach do? Because if Yorkshire Buses cancel a few services it will be quite a high % of their operations, whereas Harrogate could cancel tons and still remain under 10% If you think about it, Harrogate cancelling 52 services (assuming each cancellation is one way) this could equate to 2 36 buses not running in each hour for most of the day plus one 1 bus removed in each hour, so the impact won't be as major If Harrogate's cancellations caused a lot of disruption, it would surely be mentioned here
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Deleted
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Post by Deleted on Feb 29, 2024 19:23:24 GMT 1
The impression I get is if Arriva or First cancelled 52 services in one day, people would be up in arms about it, but Transdev seem to get a free pass. Transdev has more resources than an independent bus company does.
I suppose when Hornby was in charge, all of Transdev's issues was covered up with marketing, and bunch of signing on rubbish, and by overspending on things.
I bet if both companies went in front of the TC, Harrogate would get less of a punishment than Yorkshire Buses would.
If Transdev and Yorkshire Buses cancelled buses for the same reason, would your reaction be the same?
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Post by SCH117X on Feb 29, 2024 19:45:36 GMT 1
I've just finally realised something, why do we moan about Yorkshire Buses, Arriva and First cancelling buses, but Transdev gets a free pass, just realised, looking back, 52 cancellations is shocking, that's a disgrace. Why do people seem to always let Transdev get off scot free, but Yorkshire Buses or Arriva don't? What's so special about Transdev? LucyP has a point doesn't she? You have a problem with Lucy having valid complaints, but you lot seem to be happy enough to always moan about Yorkshire Buses? Yes the smaller companies should be held to account, but the big companies especially as well, especially when they carry the majority of the passengers in West Yorkshire and that includes Transdev. Why do Transdev never get held accountable by people just as much as Arriva, First, and Stagecoach do? Invariably what might be genuine issue gets blown out of all proportion. Take an early posting in this thread " Hopefully he was there to give them an award for the most unreliable bus service in the UK." You only have to look at a national forum to see other operators in similar or worse situation - the really good bus company TrentBarton for example. Quite a conicidence that Alex Hornby used to be there. If a 36 gets cancelled its usually not exactly the end of the world. Its not neccessarily driver shortages but vehicle issues, again something which nationally is affecting many operators. Tthe key difference is Transdev are giving out their cancellations whereas TrentBarton are not. However it is not necessarily right - the 0920 Ripon to Harrogate ran today despite being listed as cancelled, what was cancelled was the onward working to Leeds. On the X99 for some reason Eclipse 1871 failed to work the 1306 from Wetherby; whatever was ths issue it then tracks on the 1510 7 from Harrogate and 1720 return
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Deleted
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Post by Deleted on Feb 29, 2024 19:53:05 GMT 1
I've just finally realised something, why do we moan about Yorkshire Buses, Arriva and First cancelling buses, but Transdev gets a free pass, just realised, looking back, 52 cancellations is shocking, that's a disgrace. Why do people seem to always let Transdev get off scot free, but Yorkshire Buses or Arriva don't? What's so special about Transdev? LucyP has a point doesn't she? You have a problem with Lucy having valid complaints, but you lot seem to be happy enough to always moan about Yorkshire Buses? Yes the smaller companies should be held to account, but the big companies especially as well, especially when they carry the majority of the passengers in West Yorkshire and that includes Transdev. Why do Transdev never get held accountable by people just as much as Arriva, First, and Stagecoach do? Invariably what might be genuine issue gets blown out of all propportion. Take an early posting in this thread " Hopefully he was there to give them an award for the most unreliable bus service in the UK." You only have to look at a national forum to see other operators in similar or worse situation - the really good bus company TrentBarton for example. Quite a conicidence that Alex Hornby used to be there. If a 36 gets cancelled its usually not exactly the end of the world. Its not neccessarily driver shortages but vehicle issues, again something which nationally is affecting many operators. Tthe key difference is Transdev are giving out their cancellations whereas TrentBarton are not. However it is not necessarily right - the 0920 Ripon to Harrogate ran today despite being listed as cancelled, what was cancelled was the onward working to Leeds. On the X99 for some reason Eclipse 1871 for some reason failed to work the 1306 from Wetherby; whatever was ths issue it then tracks on the 1510 7 from Harrogate and 1720 return Don't you think since Hornby's left, the new management has to sort out the mess he left them in? New management are going to have to massively cutback on everything. Don't get me wrong Hornby was an excellent marketer, but I don't think he has the wisdom or knowledge to know when to cut things back. There has been ticketer issues a lot recently, with the new update believe, plenty of arriva vehicles haven't tracked, but have been in service, because I've seen them.
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Post by deerfold on Feb 29, 2024 22:12:22 GMT 1
I've just finally realised something, why do we moan about Yorkshire Buses, Arriva and First cancelling buses, but Transdev gets a free pass, just realised, looking back, 52 cancellations is shocking, that's a disgrace. Why do people seem to always let Transdev get off scot free, but Yorkshire Buses or Arriva don't? What's so special about Transdev? LucyP has a point doesn't she? You have a problem with Lucy having valid complaints, but you lot seem to be happy enough to always moan about Yorkshire Buses? Yes the smaller companies should be held to account, but the big companies especially as well, especially when they carry the majority of the passengers in West Yorkshire and that includes Transdev. Why do Transdev never get held accountable by people just as much as Arriva, First, and Stagecoach do? I'm not sure Transdev gets a free pass. Keighley seems to have a lot fewer problems than Harrogate and I've not encountered many, but you'll see criticisms of them from me on here. I have no problem with Lucy's complaints. What I have a problem with is when people talk to her and suggest what might have happened or engaging with Transdev she never responds, it's silence until the next rant. And they appear in random threads with little connection to her rants. It can be interesting discussing what the problems are - what can and can't be done about it, what Transdev's responses are and whether they're reasonable. Rants with no engagement aren't, which is why, in 11 years, she's the only poster on this board I've ever blocked.
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Post by YN56_Scanias! on Feb 29, 2024 22:15:13 GMT 1
Apparently another demo is coming back soon
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Deleted
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Post by Deleted on Feb 29, 2024 22:34:49 GMT 1
I've just finally realised something, why do we moan about Yorkshire Buses, Arriva and First cancelling buses, but Transdev gets a free pass, just realised, looking back, 52 cancellations is shocking, that's a disgrace. Why do people seem to always let Transdev get off scot free, but Yorkshire Buses or Arriva don't? What's so special about Transdev? LucyP has a point doesn't she? You have a problem with Lucy having valid complaints, but you lot seem to be happy enough to always moan about Yorkshire Buses? Yes the smaller companies should be held to account, but the big companies especially as well, especially when they carry the majority of the passengers in West Yorkshire and that includes Transdev. Why do Transdev never get held accountable by people just as much as Arriva, First, and Stagecoach do? I'm not sure Transdev gets a free pass. Keighley seems to have a lot fewer problems than Harrogate and I've not encountered many, but you'll see criticisms of them from me on here. I have no problem with Lucy's complaints. What I have a problem with is when people talk to her and suggest what might have happened or engaging with Transdev she never responds, it's silence until the next rant. It can be interesting discussing what the problems are - what can and can't be done about it, what Transdev's responses are and whether they're reasonable. Rants with no engagement aren't, which is why, in 11 years, she's the only poster on this board I've ever blocked. I didn't mean to be rude or cause offence, I apologise. You do have a point with Lucy/ Transdev always seem to be best out the majors to keep vehicles on the road, look at the B10BLE's I remember when they was new! The presidents are great buses, much better than the Arriva ones. Keighley always seems to be the best out of Transdev divisions. I wonder if anyone else will order ecitaros in the UK, as Transdev only ones to put in an order so far?
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Post by YN56_Scanias! on Feb 29, 2024 23:00:02 GMT 1
I dont know but I think the new version of the e400ev will be popular
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Post by stevieinselby on Feb 29, 2024 23:52:22 GMT 1
The impression I get is if Arriva or First cancelled 52 services in one day, people would be up in arms about it, but Transdev seem to get a free pass. Transdev has more resources than an independent bus company does. Do we have any reason to believe that other operators don't cancel that many journeys? I've just looked at the tracking data for First York from yesterday, as a random sample, and according to the data on Bustimes (which I am well aware may not be completely accurate) there were 46 journeys that don't appear to have run. And that's just on one random day, not specifically looking for bad news. The difference is that where Transdev are up front about it, most other operators just keep schtum, so it's much harder to know the scale of the cancellations.
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kendall17
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Justice for the 96!
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Post by kendall17 on Mar 1, 2024 7:06:24 GMT 1
I've just finally realised something, why do we moan about Yorkshire Buses, Arriva and First cancelling buses, but Transdev gets a free pass, just realised, looking back, 52 cancellations is shocking, that's a disgrace. Why do people seem to always let Transdev get off scot free, but Yorkshire Buses or Arriva don't? What's so special about Transdev? LucyP has a point doesn't she? You have a problem with Lucy having valid complaints, but you lot seem to be happy enough to always moan about Yorkshire Buses? Yes the smaller companies should be held to account, but the big companies especially as well, especially when they carry the majority of the passengers in West Yorkshire and that includes Transdev. Why do Transdev never get held accountable by people just as much as Arriva, First, and Stagecoach do? We as a society readily accept crap service from big companies. Whether that's a bus company, a supermarket or a coffee shop chain. We scrutinise small companies more and seem less willing to accept anything but perfection. If you got poor service in Costa, you'd still go into anothet Costa, but the same wouldn't be said for a small local independent.
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