Hmm, very interesting this. Last term the little Tarquin's and Olivia's who frequent the Storthes Hall complex had the luxury of clean modern reliable First E400's to travel on, but fast forward to this term and wow what an eye opener for them. clapped out ex-Scottish Omnidekka's already with 18 yr's service under their belt's, so poor even McGill's didn't want them. What a culture shock for them!.I wonder how long Yorkshire Buses will keep this contract once the inevitable breakdowns occur.
Firstly let me provide you some background what the customer wants the customer gets, a fact apparently lost when the contract came up for renewal.
The customer was offered Euro 6 DB300's and chose the Scania's based on the cost, as every business knows in the current climate value for money and not paying for something they don't need. or indeed want.
If the current failure rate of First's Streetdecks is anything to go by, I think a Scania will piss over them hands down.
If you find a Streetdeck active in 18 years time, other than holding beans on a supermarket shelf, I'll happily retract this!
As mentioned below by a user (and borne out by a very good friend of mine whose son attends University of Huddersfield) the customer service ethos was sadly lost a long time ago, it take a customer a lot to push them to leave a supplier of over 20 years - so it clearly wasn't all roses in the garden whatever you might think, feel or believe.
We are very proud of the way our team treat our customers- borne out by our customers;
this in today from people travelling on a 16 year Scania!
"Before we bought our house here we checked that there was meant to be a bus service up to Horsforth as I don’t drive and being nearly 80 walking up the hill is becoming more difficult for me . After much frustration with the No 30 bus I am so delighted and thankful that the Line 9 bus is coming onto the Horsforth Vale estate. Despite delays due to road works the drivers are polite, helpful and friendly
So Hooray for Yorkshire Buses!"
There is a forward plan and you like everyone else will have to wait and see what occurs
Shame so many comments on here are negative, ill founded and sometimes just childish sniping, hoping to get a rise!Thankyou for your response wyguy 66. Now you have posted the facts, please accept my sincere apologies as i was just being childish with my post, as you say hoping to get a rise!.