mattb7tl
Forum Member
Streetlites 🛐
Posts: 753
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Post by mattb7tl on Nov 19, 2023 23:05:50 GMT 1
In that case, we have vastly different experiences with conductors. I absolutely loved being talked down to on a rush hour train because they decided to do an unannounced ticket check just before we entered the tunnel from Greenfield to Marsden. I couldn't load Trainline, and the conductor started ranting at me and accusing me of not having a ticket. It's dehumanising and most people I know who commute share similar experiences. I don't want this to happen on buses and that is totally valid. Sounds like you’re the problem tbh! Totally! I'm the problem for not magically being able to detect that an UNANNOUNCED ticket check was due to take place before a long tunnel with no data service! It must just be me that is dissatisfied by the train company because of course it has recovered super well compared to the others!
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Post by kayden11 on Nov 19, 2023 23:34:37 GMT 1
I do totally understand it now if there can be education into it instead of getting slapped with a 50 fine for the first offence, however my neighbour who drives for first has been driving for years loves the idea, because he says while ever he's sat at a bus stop waiting for them to check the tickets and then having to wait while the rpos explain the situation there's less mileage to cover so first stand a service if no.spare driver to take.it out if its his break time.trip so mileage stands, he just wishes they could be on his every trip lol
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Post by kayden11 on Nov 19, 2023 23:37:30 GMT 1
And he also sticks to first policy engine turned off so it doesn't affect his greenroad, and when running late doesn't even try to get his time back, he ends up either not in service or service stood if no resources to cover a trip, this is only how he has explained it to.me, as he says he does the job exactly how they want it to be done so eventually something as got to give
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Post by kayden11 on Nov 19, 2023 23:38:43 GMT 1
But just a question wouldn't any company have to.pay a fine if that happened
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Post by stantheman on Nov 19, 2023 23:53:41 GMT 1
Sounds like you’re the problem tbh! Totally! I'm the problem for not magically being able to detect that an UNANNOUNCED ticket check was due to take place before a long tunnel with no data service! It must just be me that is dissatisfied by the train company because of course it has recovered super well compared to the others! I travel on the train regularly and ticket checks are never announced - the conductor just comes around. You show your ticket and they go on their way - what's the problem? The conductor will know if you are going into a tunnel you will not have a signal - they are not daft, and there's no need to make a big deal of the situation - show it once you have a signal, or perhaps put it in your digital wallet as you can do these days. You don't need a signal for that.
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BusNut
Forum Member
Posts: 154
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Post by BusNut on Nov 20, 2023 14:27:44 GMT 1
Understand training will be taking place later this week for the 4 new recruits for West Yorkshire & York. The South Yorkshire team will be training them, ready for the launch on Monday 27th.
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Post by johnc on Nov 20, 2023 19:02:03 GMT 1
Sounds like you’re the problem tbh! Totally! I'm the problem for not magically being able to detect that an UNANNOUNCED ticket check was due to take place before a long tunnel with no data service! It must just be me that is dissatisfied by the train company because of course it has recovered super well compared to the others! To be fair, an announced ticket inspection isn't going to have the same impact is it? You need to find a way to minimise the effect an inspection will have on you if you find the prospect problematic. I offer these suggestions to help you: I suspect the rail ticket problem was with an old m-ticket which needed to be activated in an app. These aren't used anymore; online tickets are fulfilled with e-tickets which get emailed to you as a pdf so don't need an active internet connection to view them. If you find that a problem, then a paper ticket is your solution which can be laid out on a table ready for inspection with no worrisome interaction needed. (Assuming you have a valid ticket, of course!) The website railsmartr will always offer you ticket collection if you need it. Or just buy at a machine before you travel or get a 'promise to pay' if your chosen method of payment isn't available. Having grown up in Sheffield where SYPTE had inspectors who regularly boarded buses and did full bus inspections I was amazed that few if any inspections happened post de-regulation wherever I've lived. We've just got out of the habit and thankfully that is being reversed, in my opinion.
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Post by yorkslad on Nov 21, 2023 0:15:49 GMT 1
Metro, South yorksire transport executive don't have them either, and they don't have them.at first bus in Somerset or Weymouth either just in yorkshire, I just find it strange why only first have decided to bring it back Metro don't have them because Metro is just a brand name. More relevantly, neither the former WYPTE or SYPTE had run buses since 1986, so "anymore" is over 27 years.
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Post by yorkslad on Nov 21, 2023 0:28:00 GMT 1
Totally! I'm the problem for not magically being able to detect that an UNANNOUNCED ticket check was due to take place before a long tunnel with no data service! It must just be me that is dissatisfied by the train company because of course it has recovered super well compared to the others! To be fair, an announced ticket inspection isn't going to have the same impact is it? You need to find a way to minimise the effect an inspection will have on you if you find the prospect problematic. I offer these suggestions to help you: I suspect the rail ticket problem was with an old m-ticket which needed to be activated in an app. These aren't used anymore; online tickets are fulfilled with e-tickets which get emailed to you as a pdf so don't need an active internet connection to view them. If you find that a problem, then a paper ticket is your solution which can be laid out on a table ready for inspection with no worrisome interaction needed. (Assuming you have a valid ticket, of course!) The website railsmartr will always offer you ticket collection if you need it. Or just buy at a machine before you travel or get a 'promise to pay' if your chosen method of payment isn't available. Having grown up in Sheffield where SYPTE had inspectors who regularly boarded buses and did full bus inspections I was amazed that few if any inspections happened post de-regulation wherever I've lived. We've just got out of the habit and thankfully that is being reversed, in my opinion. Really? Mine weren't this evening. Bought via the TPE app for a trip to Huddersfield. If you buy through an app or your app is connected to your online account (LNER does this, for me) then the ticket is in downloaded to your app. With LNER you also get an email with a pdf with your ticket.
Other apps might do different things but the TPE app doesn't require a live internet connection - I just tried it in Airplane Mode and tonight's ticket was there.
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Post by stevieinselby on Nov 21, 2023 13:15:56 GMT 1
To be fair, an announced ticket inspection isn't going to have the same impact is it? I think it's the difference between a tannoy announcement across the train "We will shortly be coming through the train so please have your tickets ready" and the conductor coming through the door shouting "All tickets and fares please!" when you're sitting right by the door and only have a couple of seconds before they've reached you – no-one is asking for a warning before they've got on the train, which is when it would enable people to buy a ticket and avoid the fine. It was bad enough in ye olden dayes when you had to hunt through various pockets trying to find them but now if you're struggling to get your phone to play ball it can take even longer. Of course, the easy solution to this is to make sure you've got them ready as soon as you've taken your seat!
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Post by johnc on Nov 21, 2023 16:59:38 GMT 1
To be fair, an announced ticket inspection isn't going to have the same impact is it? You need to find a way to minimise the effect an inspection will have on you if you find the prospect problematic. I offer these suggestions to help you: I suspect the rail ticket problem was with an old m-ticket which needed to be activated in an app. These aren't used anymore; online tickets are fulfilled with e-tickets which get emailed to you as a pdf so don't need an active internet connection to view them. If you find that a problem, then a paper ticket is your solution which can be laid out on a table ready for inspection with no worrisome interaction needed. (Assuming you have a valid ticket, of course!) The website railsmartr will always offer you ticket collection if you need it. Or just buy at a machine before you travel or get a 'promise to pay' if your chosen method of payment isn't available. Having grown up in Sheffield where SYPTE had inspectors who regularly boarded buses and did full bus inspections I was amazed that few if any inspections happened post de-regulation wherever I've lived. We've just got out of the habit and thankfully that is being reversed, in my opinion. Really? Mine weren't this evening. Bought via the TPE app for a trip to Huddersfield. If you buy through an app or your app is connected to your online account (LNER does this, for me) then the ticket is in downloaded to your app. With LNER you also get an email with a pdf with your ticket.
Other apps might do different things but the TPE app doesn't require a live internet connection - I just tried it in Airplane Mode and tonight's ticket was there.
Well, maybe you are using one of the apps that doesn't. I do apologise if that isn't how your TPE app works! I was just trying to help out a member with some positive advice on how they can overcome their anxiety rather than throw sticks at them.
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Post by yorkslad on Nov 21, 2023 23:37:18 GMT 1
Really? Mine weren't this evening. Bought via the TPE app for a trip to Huddersfield. If you buy through an app or your app is connected to your online account (LNER does this, for me) then the ticket is in downloaded to your app. With LNER you also get an email with a pdf with your ticket.
Other apps might do different things but the TPE app doesn't require a live internet connection - I just tried it in Airplane Mode and tonight's ticket was there.
Well, maybe you are using one of the apps that doesn't. I do apologise if that isn't how your TPE app works! I was just trying to help out a member with some positive advice on how they can overcome their anxiety rather than throw sticks at them. Which is fair enough. The only sure way is to try all of the apps and websites (the local ones, anyway) and document how they work, compared with what the operators say. I tend to use the TPE one over Northern's for familiarity (and my trips to Huddersfield), but the LNER one for London or Scotland, and the First one for buses (unless I have to buy a MCard Day Saver-thing). It would be nice if we had One App To Rule Them All, but different apps is how the operators make their money.
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