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Post by SCH117X on Aug 24, 2018 22:35:14 GMT 1
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deerfold
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Post by deerfold on Aug 27, 2018 14:25:10 GMT 1
And the usual "some fares may increase by 10p or 20p" with no clues as to which - presumably they're not keen on people having the right fare for their journey.
On-bus publicity (which they haven't had at all for the last few fare changes until the last minute) is restricted to a note saying to look online for fare change details.
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Post by SCH117X on Aug 27, 2018 17:35:09 GMT 1
And the usual "some fares may increase by 10p or 20p" with no clues as to which - presumably they're not keen on people having the right fare for their journey. On-bus publicity (which they haven't had at all for the last few fare changes until the last minute) is restricted to a note saying to look online for fare change details. The web sites do say "by no more than 10p for singles and 20p for returns", at least they are not exact fare only. |
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Post by deerfold on Aug 27, 2018 17:39:31 GMT 1
And the usual "some fares may increase by 10p or 20p" with no clues as to which - presumably they're not keen on people having the right fare for their journey. On-bus publicity (which they haven't had at all for the last few fare changes until the last minute) is restricted to a note saying to look online for fare change details. The web sites do say "by no more than 10p for singles and 20p for returns", at least they are not exact fare only. Indeed. Blazefield's fare leaflets used to be very good at one time and I always knew if my fare was going up and what to. Whilst no-one like a fare rise, it helped a little to know what your fare would be in advance. The first few days after a change will see lots of interactions with passengers that will slow the bus down as people discover what their new fares will be. |
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Post by SCH117X on Aug 27, 2018 19:46:23 GMT 1
I thought a requirement was coming in for fare details to be readily accessible, the fare information on Transdev Blazefields web sites is pretty #unamazing and at a previous fare change I phoned asking what the new fare to be told it had not changed - it had so that was one bus severely delayed as a result.
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Post by sharksmith on Aug 27, 2018 20:10:41 GMT 1
I'm not aware of any bus company who provide a full fare table like they did in the past. Even if they did how many average bus passengers would he able to read it considering how much trouble they have reading timetables.
Surely if your fare is £1.70 now it's not too difficult to make sure you have an extra two 10 pence pieces until you find our if your new fare is £1.70, £1.80 or £1.90. You only need to do it the first time!
Most of the delays on my bus these days appears to come from the seemingly endless time it takes for contactless to work, drivers making change seemed to be a lot quicker.
That and the folk who don't know what stop they're going to but expect the driver to know the name of every tiny local landmark or from the people who get the bus every day but wait until they get on the bus before they start to fish their purse out of their bag and then produce a twenty pound note.
Neither of these being the companies or drivers fault.
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deerfold
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Post by deerfold on Aug 28, 2018 0:31:11 GMT 1
I'm not aware of any bus company who provide a full fare table like they did in the past. Even if they did how many average bus passengers would he able to read it considering how much trouble they have reading timetables. Whilst most don't, there's a good few that do. www.connexionsbuses.com/content/uploads/2018/01/X52-ad-sgl-1-18.xlswww.firstgroup.com/uploads/node_images/Service1%20fares_0.pdfwww.go-whippet.co.uk/wp-content/uploads/2018/05/Fare-tables-for-web-May-2018.pdfSurely if your fare is £1.70 now it's not too difficult to make sure you have an extra two 10 pence pieces until you find our if your new fare is £1.70, £1.80 or £1.90. You only need to do it the first time! The first time you make each journey you make if you don't always make the same one. Most of the delays on my bus these days appears to come from the seemingly endless time it takes for contactless to work, drivers making change seemed to be a lot quicker. That and the folk who don't know what stop they're going to but expect the driver to know the name of every tiny local landmark or from the people who get the bus every day but wait until they get on the bus before they start to fish their purse out of their bag and then produce a twenty pound note. Neither of these being the companies or drivers fault. Some of that is. Some stops have daft names - sometimes several of them (all different). If I get on a bus outside my house to the local curry house Zolsha many drivers don't know where it is. It's the only landmark near the stop which is named Dalesway PH. This closed and became Zolsha over 12 years ago. My local stop has a name on it, a different name on the on-bus systems, another different one on the nextbus system, and the one that most passengers and drivers use (which is the only business anywhere near the stop). |
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Post by dwarfer1979 on Aug 28, 2018 8:36:00 GMT 1
I thought a requirement was coming in for fare details to be readily accessible, the fare information on Transdev Blazefields web sites is pretty #unamazing and at a previous fare change I phoned asking what the new fare to be told it had not changed - it had so that was one bus severely delayed as a result. The requirement is for the driver to have a copy of the fare table available to view on request (i.e the driver must carry a printed version of the fare table and not just rely on the ticket machine), I don't think the requirements have ever been updated to reflect modern electronic modes of information dissemination. The government, as part of it's open data project, is looking at requiring operators to make fares information more widely available but this is in electronic format to people like app developers so they can incorporate it into their systems though I don't think there is any requirement to make fare tables available to the public directly. To be fare, given that many customers struggle to read a timetable, they will probably have more problems with the less clear fare table to be able to calculate their correct fare, I struggle and I work for a bus company. The complication with being more clear about what fares are changing is the complication of the number of fare stages involved means that if there isn't a uniform increase (& since Transdev are saying possibly 10p or 20p there are three possibilities if one is unchanged) it is very difficult to say x will become y etc as there would be so many to list (particularly if not all x fares are changing by the same amount). Additionally the way many of the ticket machines are programmed has changed for the modern ones, the older pre-smartcard models, were programmed by typing the amount in against each trip in a matrix but most of the modern ones use codes & groupings to calculate the fares. It makes it quicker to make changes but harder to be certain exactly everything that has changed (it may not always be clear exactly what is in each grouping depending on how the model in question works) though that is more in relation to return & period calculations which may vary across a network. |
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Post by deerfold on Aug 28, 2018 14:15:38 GMT 1
I thought a requirement was coming in for fare details to be readily accessible, the fare information on Transdev Blazefields web sites is pretty #unamazing and at a previous fare change I phoned asking what the new fare to be told it had not changed - it had so that was one bus severely delayed as a result. The requirement is for the driver to have a copy of the fare table available to view on request (i.e the driver must carry a printed version of the fare table and not just rely on the ticket machine), I don't think the requirements have ever been updated to reflect modern electronic modes of information dissemination. The government, as part of it's open data project, is looking at requiring operators to make fares information more widely available but this is in electronic format to people like app developers so they can incorporate it into their systems though I don't think there is any requirement to make fare tables available to the public directly. To be fare, given that many customers struggle to read a timetable, they will probably have more problems with the less clear fare table to be able to calculate their correct fare, I struggle and I work for a bus company. The complication with being more clear about what fares are changing is the complication of the number of fare stages involved means that if there isn't a uniform increase (& since Transdev are saying possibly 10p or 20p there are three possibilities if one is unchanged) it is very difficult to say x will become y etc as there would be so many to list (particularly if not all x fares are changing by the same amount). Additionally the way many of the ticket machines are programmed has changed for the modern ones, the older pre-smartcard models, were programmed by typing the amount in against each trip in a matrix but most of the modern ones use codes & groupings to calculate the fares. It makes it quicker to make changes but harder to be certain exactly everything that has changed (it may not always be clear exactly what is in each grouping depending on how the model in question works) though that is more in relation to return & period calculations which may vary across a network. Whilst I see what you are saying, within the Keighley Zone there are only 3 fares - these used to be listed on their website and updated with each fare change. The highest of the 3 is now more than the cost of a KZone day ticket if you're getting a return, but you'll be sold the more expensive return (whereas yo'll usually be sold a K-day if the return is more than that. Transdev don't do point-to-point seasons so that removes a lot of the complication. |
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