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Post by stevieinselby on Jan 4, 2018 17:07:42 GMT 1
Transdev Keighley have tweeted that vehicle failure has led to cancellation/significant delay on Wharfedale Links services on 4 January, and on 3 January, and on 2 January, and on 30 December, and on 29 December, and on 22 December ... are they asking too much of tired old buses?
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Post by northerner on Jan 4, 2018 19:37:20 GMT 1
The Keighley darts do seem a little unreliable but I suspect the biggest problem is the time taken to get a cover bus across to Otley resulting in more cancellations. How do the same batch fair in York and Burnley? Or the 52 plate darts Arriva have at Selby?
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Post by stevieinselby on Jan 4, 2018 22:42:09 GMT 1
The Keighley darts do seem a little unreliable but I suspect the biggest problem is the time taken to get a cover bus across to Otley resulting in more cancellations. How do the same batch fair in York and Burnley? Or the 52 plate darts Arriva have at Selby? Arriva's Darts are 55-reg, so a little bit newer. I'm not aware of them having the same problems (or maybe Arriva just don't tell passengers when it happens!) but as you say it may be that they can get a spare bus out of the depot quickly. Transdev's Darts in York don't seem to have been trouble free - the number of days when the 22/23 hasn't been run by one of the Little Explorers buses suggests they spend a fair bit of time off the road, and one died on the 42 today.
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Post by northerner on Jan 5, 2018 8:16:47 GMT 1
Maybe they are approaching retirement then! Although I remember a phase with the Presidents regularly breaking down and they seemed to be able to resolve that
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Post by scania60065 on Jan 6, 2018 7:40:30 GMT 1
Maybe they are approaching retirement then! Although I remember a phase with the Presidents regularly breaking down and they seemed to be able to resolve that Maybe a smaller transit van or a solo will be the answer then
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Post by westyorkshirebus on Apr 17, 2018 18:52:23 GMT 1
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Post by stevieinselby on Apr 23, 2018 14:28:20 GMT 1
So far today, we have had one 42 in each direction cancelled, one CityZap in each direction cancelled, one Shuttle in each direction cancelled, and one X41 in each direction partially cancelled, all down to technical problems.
Is it just that Transdev are more open and up-front about cancellations than other operators, or is their reliability really so much worse than others? Some routes are now getting to the point that I wouldn't consider them reliable enough to use them for commuting. Notably, all those services that were cancelled were booked to use vehicles that are 12–15 years old ... as are Wharfedale Links, which also suffers badly. I can't help feeling there's a connection there ...
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Post by Arriva Wakefield on Apr 23, 2018 14:41:54 GMT 1
So far today, we have had one 42 in each direction cancelled, one CityZap in each direction cancelled, one Shuttle in each direction cancelled, and one X41 in each direction partially cancelled, all down to technical problems. Is it just that Transdev are more open and up-front about cancellations than other operators, or is their reliability really so much worse than others? Some routes are now getting to the point that I wouldn't consider them reliable enough to use them for commuting. Notably, all those services that were cancelled were booked to use vehicles that are 12–15 years old ... as are Wharfedale Links, which also suffers badly. I can't help feeling there's a connection there ... I wonder if these are not all ‘technical difficulties’, but sometimes something more like driver shortage.
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Post by stevieinselby on Apr 23, 2018 15:21:15 GMT 1
So far today, we have had one 42 in each direction cancelled, one CityZap in each direction cancelled, one Shuttle in each direction cancelled, and one X41 in each direction partially cancelled, all down to technical problems. Is it just that Transdev are more open and up-front about cancellations than other operators, or is their reliability really so much worse than others? Some routes are now getting to the point that I wouldn't consider them reliable enough to use them for commuting. Notably, all those services that were cancelled were booked to use vehicles that are 12–15 years old ... as are Wharfedale Links, which also suffers badly. I can't help feeling there's a connection there ... And within another hour, a B3 and two more Shuttles in each direction. I'm expecting Northern Railways to start tweeting "Bus broken down? Bus driver not turned up? Don't worry, the train will get you there!" pretty soon
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Post by stevieinselby on Apr 23, 2018 15:23:31 GMT 1
I wonder if these are not all ‘technical difficulties’, but sometimes something more like driver shortage. It could easily be, although they do sometimes say that cancellations are because there isn't a driver. Unless someone in the know can tell us they are misleading passengers about the reasons for cancellations, I would prefer to believe that they are being honest in what they tell us.
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Post by scania60066 on Apr 23, 2018 18:15:17 GMT 1
I wonder if these are not all ‘technical difficulties’, but sometimes something more like driver shortage. It could easily be, although they do sometimes say that cancellations are because there isn't a driver. Unless someone in the know can tell us they are misleading passengers about the reasons for cancellations, I would prefer to believe that they are being honest in what they tell us. First have had a lot of cancellations too today There is 3 in a row on the 51/52 service and 2 more a hour later
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Post by ajw11239 on Apr 23, 2018 18:22:59 GMT 1
Yeah, their fleet does appear to be a little unreliable at the moment, or they're having staffing issues. I think it is down to a shortage of buses since the Coastliner used to have the issue of "technical issues" forcing calculations daily, but that seems to have improved now. Apparently the B5s aren't proving brilliant for reliability.
The CityZap York is a different issue - exacerbated by the fact that it runs to a damn near impossible timetable. Mind you, thinking about it, last week I was waiting at Stonebow for one. It went round the other way on perfect time, and I could see it reflected round the corner ready on time but yet they sent a tweet out ten minutes after it was due, saying it had been cancelled due to it being delayed. So I can't help but think there was something else to that.
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Post by northerner on Apr 27, 2018 19:14:04 GMT 1
I wonder if these are not all ‘technical difficulties’, but sometimes something more like driver shortage. It could easily be, although they do sometimes say that cancellations are because there isn't a driver. Unless someone in the know can tell us they are misleading passengers about the reasons for cancellations, I would prefer to believe that they are being honest in what they tell us. Quite a few of the Shuttle cancellations have been due to 'operational issues' which I think means lack of bus rather than vehicle breakdown. There's been a lot of green buses out on the 662 of late which then must put pressure on the rest of the fleet. I did see a tweet a few weeks ago from a passenger who said they had contacted Transdev and was told it was because no bus was available. I get that there will be occasions whereby more buses than usual will be out of service, but I do wish they'd stop pretending they are amazing until they can resolve their issues
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Steve Macz403
Forum Member
Waits at the bus stop for his bus, 2 days later bus turns up :D
Posts: 1,678
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Post by Steve Macz403 on Apr 27, 2018 19:51:37 GMT 1
Can anyone explain the whole reason I’ve seen some buses run part route out if service then change numbers when they reach certain points. Seen it done for many years with first bus. I’ve waited on Dewsbury Road one evening, a 3 was due on the stop, an out of service bus arrived. The 202 was right behind, followed it all the way to Bridgewater place, it changed to the intended number 3. ( ) was around 8pm Also seen it with a 50A at St James the bus was due ( came out of service) , boarded the 42. I saw the same bus on Headrow in service. On a Sat afternoon. Often I can clock by the buses fleet number. Also buses would hardly be full on those times of day.
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Post by ajw11239 on May 1, 2018 21:17:04 GMT 1
Noticing it does seem to really be a problem at the moment. Another batch of "technical issues" on the Coastliner, "operational issues" at Keighley and Burnley, and the usual load of Rosso issues. Are they generally short of vehicles at the moment, or staff, or just a case of poor maintenance (I know they blame most of the Rosso issues on that)?
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Post by westyorkshirebus on May 1, 2018 21:20:18 GMT 1
In the case of the 662, it always seems to at the point when the last buses to meet the PVR are due out, around 8am, and around 3pm, suggesting a bus shortage?
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Post by deerfold on May 1, 2018 21:26:13 GMT 1
In the case of the 662, it always seems to at the point when the last buses to meet the PVR are due out, around 8am, and around 3pm, suggesting a bus shortage? Or, equally, a driver shortage.
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Post by gooderson1 on May 2, 2018 15:04:43 GMT 1
Staff will always move on,especially, if another local company is offering a better rate of pay or the same rate without the unsocial hours. If it is a vehicle problem then you have to look at maintainance. Even if you "refresh" vehicles every few years and give them non-age related registration numbers eventually age will catch up with the body and the engine.
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WYBS
Forum Member
Watch-o
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Post by WYBS on Jun 5, 2018 21:12:46 GMT 1
A grand total of 10, yes 10 York-Leeds Cityzap journeys cancelled today! Unbelievable Jeff.
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Post by westyorkshirebus on Jun 5, 2018 22:25:47 GMT 1
An entire all day board it looked like, 25% of journeys.
Well they are competing with the train, so should provide the same level of service!
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Post by stevieinselby on Jun 5, 2018 22:43:50 GMT 1
An entire all day board it looked like, 25% of journeys. Well they are competing with the train, so should provide the same level of service! But rather than posting that up front, they've been drip-feeding through the day so that at any one time it looks like they're only cancelling a couple of journeys. At least they didn't have the bare-faced cheek to put #amazing on those tweets...
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Post by Arriva Wakefield on Jun 6, 2018 8:09:15 GMT 1
An entire all day board it looked like, 25% of journeys. Well they are competing with the train, so should provide the same level of service! But rather than posting that up front, they've been drip-feeding through the day so that at any one time it looks like they're only cancelling a couple of journeys. At least they didn't have the bare-faced cheek to put #amazing on those tweets... It wasn’t down to lack of ZAP vehicles - as 3610 spent the day on York service 20.
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Post by stevieinselby on Jun 6, 2018 12:42:01 GMT 1
But rather than posting that up front, they've been drip-feeding through the day so that at any one time it looks like they're only cancelling a couple of journeys. At least they didn't have the bare-faced cheek to put #amazing on those tweets... It wasn’t down to lack of ZAP vehicles - as 3610 spent the day on York service 20. To be fair, if they are short of vehicles then I would rather see them cancel a Zap diagram than a 20 diagram, because it doesn't leave passengers with as long to wait til the next bus. But either way, it's unacceptably poor service.
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Post by westyorkshirebus on Jun 6, 2018 19:04:31 GMT 1
Lots of missing trips on Rosso today as well.
I was in Bury today and think two boards were missing on the 481/482/483/463 cycle
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Post by ajw11239 on Jun 6, 2018 22:15:16 GMT 1
I can't find where I put it now... but a couple of weeks ago I put together a list of all the cancellations and there were about 20 journeys per week (sometimes more) cancelled.
When I do get the service, it's stupidly late. I appreciate traffic conditions make that service hard to run - but I've said it before; the service operates on the tightest timetable in existence; making the service more reliable would require a fifth bus so increase costs. I can't help but wonder if at this rate, the traffic commissioner are going to get involved because the rate of lateness and cancellations on that service are overabundant.
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